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Real Reviews From Verified Customers

Service Center Review Summary

5 star 810 reviews 63%
4 star 304 reviews 24%
3 star 37 reviews 3%
2 star 69 reviews 5%
1 star 69 reviews 5%
Review Us
Mark P.
5 out of 5
2/18/2025
Awesome job Aaron
Robert B.
5 out of 5
2/18/2025
Fast efficient and accurate!
Patrick R.
2 out of 5
2/17/2025
My wife brought my car in to be serviced. She waited for the vehicle. She wasn't updated during the service and she wasn't told when the vehicle was ready. I received a text message and had to call the dealership to tell them to tell her it was ready because her phone had died while she was waiting. A receptionist went and got her not the service technician.
Rebecca P.
4 out of 5
2/15/2025
You’re welcome!
Susan B.
5 out of 5
2/15/2025
I received a friendly greeting when I arrived. My service was completed in a timely manner.
Pervall D.
4 out of 5
2/15/2025
Please fix my name. It's reversed in your system.
Harry B.
5 out of 5
2/15/2025
No problems
Lisa M.
5 out of 5
2/15/2025
Easy to make an appointment, friendly staff in the Service Dept. Reached out as soon as my car was finished.
Esther H.
5 out of 5
2/14/2025
Thank you again for always being there for us now and over the years.
Scott B.
5 out of 5
2/14/2025
Matthews customer service was outstanding
Dale B.
5 out of 5
2/13/2025
The appointment was easy to arrange, Aaron and Dan are attentive, professional, and make you feel as if you are their only customer. The service was thorough and fast. Excellent job. Thanks.
Emily G.
4 out of 5
2/13/2025
Austin was very communicative and polite. I felt very reassured by sending my car to the Ken Ganley service center.
Michael S.
5 out of 5
2/13/2025
Matthew was the best service consultant I’ve ever experienced at any dealership.
John B.
4 out of 5
2/12/2025
Austin Ash is such a great asset To Ken Ganley Toyota. We drive 35 minutes to this dealership because of their honesty , integrity, and listening to our needs.
Robert W.
4 out of 5
2/12/2025
Excellent Service Manager
Joyce W.
5 out of 5
2/12/2025
Austin did a great job plus a great smile Joyce
Thomas S.
5 out of 5
2/12/2025
Aaron did a great job!
David N.
5 out of 5
2/11/2025
Job well done
John W.
3 out of 5
2/11/2025
Tire Pressure Sensor light is still on
Joan K.
5 out of 5
2/11/2025
Very good

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