I think I can speak as a loyal Ganley Toyota customer. I have bought or leased, I believe, 10 vehicles at this dealership. I am still in shock over the cost to repair the operation of my driver’s window.
I have no problem with service agent Matthew.
It seems to me that $953 is way out of line, even by today’s standards. With service charges and tax included, the $953 is almost $80 more than the price we discussed. Estimates should be based on out-the-door cost or clearly state that they are not.
Customer service was amazing Austin Ash best experience I have had at that location and have been going there a couple of years .
Fast, reliable excellent service department
Austin handled everything excellent. Couldnt have asked for more!
Service was timely…attendants were courteous and professional
I still find the purchase of a car to be painful. I have always been in sales an loved it, but car salespeople are a different breed than I am. There is a lot of pressure I sense on their end, so they don't have my philosophy of selling. Maybe because once I give a bid to a customer, there's little need to negotiate. I do trust Jay. Thank you, Beth Lease
Austin was well informed and was able to explain all points in an excellent manner
Young man represent you organization very well. Very pllite.
We were charged for an oil change we were not supposed to be charged on, if it was not for me having to take time out of my day and reach out to Marco we would have never gotten a refund for the incorrect charging via the service team. Whom was told at the end of the maintenance that we weren’t supposed to be charged and still forced it
Thank you so much for your fast and friendly service, also thanks for keeping my Camry on the road.
Randy Probert
Dan is an excellent representative of your business as a whole and is a terrific service manager!!
Lisa and Joe were very helpful, friendly and professional.
Always good , a great dealership!!!
First class operation. Great service manager.
Always a great experience with Dan!
Mr.Evans is an outstanding addition to Ken Ganley service dept. He was right on top of my auto issues!!
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