Poor customer service Didn't explain repair correctly Changed story on what was urgent didn't say one repair wasn't done their Asked about discount and he said he'd check NO discount given Been customer for many years never had such poor service
Quality service every time. The guy that checked me in and out was very easy to work with
I received fast, efficient, and honest service today. Everyone was friendly, responsible, and I particularly enjoyed getting to meet Charlie, the dealership doggo!
Lisa was so friendly and wo derful checking me in and calling me back when my vehicle was done. Greatly appreciate the fantastic service I received.
Everything was great! As usual!
His service is very good, considerate and thoughtful, which makes people feel comfortable and trustworthy.
It was a pleasure and an honor to work with Lisa Reedy today for the first time. She made the whole experience awesome!
Thank you!
Matthew was amazing! From the moment I got there, he was respectful and knew exactly what needed to be done. I felt comfortable being there. The work was done quickly and my car feels like new!
I am a business owner as not saying to complain but so you can correct the issue. Very bad communication between all the parties we worked with. Scheduling clerk, adviser and tech. Very unsatisfactory. Will be going to another dealer for service and issues that arise.
Aaron did a great job. I appreciate his integrity.
Service advisor Lisa was professional and very helpful. No issues with her assistance. Thank you!
Excellent interest in crown sedan
The staff were friendly. However, I found the amount for the service for labor to be excessive. $64.71 for labor for an oil change and tire rotation? The amount for the parts was $$53.33. What is the incentive to return to the dealership when I can get the same service elsewhere for a much better price.
Disappointed.
Service rep did a fine job. Went in for check engine light problem and spent over $400. Problem is still there. I will be back tomorrow.
Estimate for oil change was $79.99, saw in my receipt that I paid over $90. I wasn’t notified of additional charges.
Came in for oil change and tire rotation. Aaron looked up what other service my car was due for soon and explained the cost of replacing the spark plugs. He was very polite and very thorough.
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