I was under the impression that the 2nd Toyotacare wouldn’t cost me. The documents shared with me after the service was completed showed $0.00.
I had to make 5 trips related to the transmission
repairs. I paid over $700 in repairs due to the installation
Of the new transmission and due to damage by your technician.
Dan is excellent, and I appreciate his personalized service and attention to detail.
Thank you for making your customers priority ????
Thank you Matthew excellent job
Danny was informative and helpful.
Bought a new key and fob for a Toyota camry. The bill came to over $350 which was very surprising as no one there ever told me what the price or estimate of the price was going to be. If I had known it was going to be that much I may not have bought the fob in the first place very, very disappointed with the professionalism of your service department.
Easy and convenient. Lisa was very professional and did a great job.
Friendly , curtious, very helpful
After the years of being a customer of Toyota which includes buying and leasing cars, I find it a bit ridiculous to get charged for a tire rotation especially when the car needed to come in for a recall. The 2 year maintenance plan for leases should extend the life if the lease considering the car is owned by Toyota. Other car manufacturers offer better maintenance plans so it's disappointing.
The service department always comes through. Great group of people. Friendly and efficient. Thanks Ganley!
Dan Maloy takes excellent care of my Venza. He always answers my questions in a personable way. I believe I can trust service recommendations and feel confident in Dan's advice.
I couldn’t be happier with my experience! Dan was extremely helpful and made everything easy, and Andy did an amazing job getting my car running perfectly. I left feeling confident and very satisfied with the service, thank you both for taking great care of me!
Courtesy and warm treatment, technicians recorded and explained the services process They upgraded the lounge furniture, it’s nice and cozy
I had a 12:30 appointment for a recall fix that was expected to take 1–2 hours, but I ended up waiting over 3 hours with very little communication or updates. I understand delays happen, but it would have made a big difference to be kept informed instead of having to repeatedly ask for an ETA. I appreciate the work being done safely, but I left feeling frustrated with the lack of transparency.
Great job done very polite
COMPLETELY AND ALWAYS SATISFIED WITH LISA AND GANLEY.
Yes, all CAPS.
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