Dan was very helpful in solving our issues. Great at his job!@
Ok everything was good Aaron was kind friendly professional and helpful !
Matthew was patient and let me explain my concerns. He shared how own experience with his own vehicle. He was a very calming influence.
Great customer service and communication is always. Thanks.
Danny was extremely excellent in dealing with our
car issue and he was very helpful and responsive.
As always I was treated great.
Pleasant visit and good people.
I could not be more satisfied w/ how I was treated by Mr. Coon!
My initial service time took substantially longer than estimated for the initial inspection and oil change. I was not advised of the necessary brake replacement until well after that overly long time. And then had to wait additional hours while the repair was completed.
Aaron was very nice, I told him I needed help with the electronics /tech and he told me that the guy who I need to see for that is not there on Mondays. I need to just stop back another day, without an appointment, to have help. I will do that.
My only complaint was the technician removed items from my glovebox to check in cbin air filter but did not put everything back.
My experience with Ken Ganley Toyota has been excellent, from buying from Jesse, to working with Aaron to get my vehicle maintenance completed. All good things to say about you all.
Everyone was so helpful in helping me get what I needed within my budget. I am truly appreciative!!
Thank you for the thorough inspection of my car. I was advised that my tire tread was getting to where the tires were soon going to be needed to be replaced. There was no pressure to replace them but I chose to have that done today so that I would be safer driving in winter.
Thank you for recognizing what wasn't done the first time. No issue. Thanks.
I’m always very pleased when I come up for my service appointments. Matthew did a good job.
Matthew and Dan took the time to explain the needed repairs. They answered all my questions and listened to my concerns. I appreciate their attentiveness and professionalism. I trust the Ganley Toyota service department completely; I have not been disappointed once in more than 15 years.
Joe Prekovitch did a above and beyond wonderful job on my car. Matthew Evans was great to talk with and very professional. Dan Malloy took extra time with me and made sure I was scheduled correctly. I mean, seriously this team made me feel like I was important and they all made sure I was taken care of. I dont plan on going to any other dealership. All other dealers should be trained by this team in Akron. Thanks guys.
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