I was very pleased with service provided. I was in for 15000 mile maintenance and the service person indicated I was up for recall fix. I asked how long and she indicated the whole thing would be 1.5 hours. I indicated I was really prepared to wait that long. The service person said it could probably be done quicker because that a little slow at that time (12:30).
I said ok my truck was ready in 30 minutes. Thank you so uch for accommodating my needs.
All your staff that I have ever dealt with there has been exceptional.Great personalities and down to earth.Love Dan expecially.
Quick, friendly. People are nice.
Lisa was very professional and courteous. However your host projecting FOX news on the big screen was a disappointment.
Thank you for such wonderful service.
I typically rate Ken Ganley five stars without hesitation, but I encountered a few issues following my appointment on October 29th.
First, the receptionist mistakenly tried to charge me for the oil change. I had to remind her that the first two oil changes on new vehicles are complimentary, a detail that should be well-known to anyone in customer service.
Additionally, my right front tire required a nail removal and a puncture plug. Unfortunately, within an hour of the “repair,” the tire went flat. The plug seemed to worsen the situation, causing the tire to leak air even faster; previously, it needed a refill every two days with the nail in it. Now, I’ve been informed that a new tire won’t be available until Saturday, November 1st.
On a positive note, Aaron Cuerv did agree to reimburse me for the initial cost of the tire repair.
Professional and courteous service! I am very pleased with the status of my Tundra!
Danny was great. Professional, on top of things and treated us well. Very happy with this experience
Tell Aaron thanks for his great service and I have family at Goodyear which made the Goodyear Assurance WeatherReady and now WeatherReady2 tire decision easy. They are great all season tires!
Aaron and his team are always courteous, competent and professional.
Thanks to Dan Maloy I'll be a customer for life!
Always a great experience with Dan!
Matt was professional and helpful.
Waiting to hear from him on carpet inquiry from Toyota.
New guy. Probably on a learning curve.
Matt did a great job! Very attentive and good communication
Matthew has always been so friendly and knowledgeable and I know I can trust him with the service on my car.
Lisa provided excellent service!
I came in on Sat to drop off my car for service on Monday. Danny was able to get my car in Sat and compkete the service while I waited, saving me a trip back on Monday. Thank you Danny.
It was the first six month service. I don’t know how much I should’ve been expecting, but so far it was good.
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