Service Center

Real Reviews From Verified Customers

Ananth M.
5 out of 5
4/6/2026
Pleasant interaction. He cares about the cars and his customers. He is knowledgeable with Toyota vehicles. Communicated with me constantly.
Donald S.
3 out of 5
4/6/2026
Let me know about trade in i am interested.
Antoinette M.
4 out of 5
4/6/2026
I had my grandson's 1996 Toyota Camry repaired. Dan Coon went above and beyond to get the car diagnose , order the parts and get us back on the road in no time. I will definitely recommend Dan Coon and Toyota of Kent to all my friends and family.
Teddie W.
1 out of 5
4/5/2026
I showed the guy my email from you guys for a $49.95 oil change. I also asked about looking into my back up camer. The lines have disappeared. When my cat was finished the bill was $79 for the oil change and nothing was done about my camera. I had to complain to get the price fixed but was very disappointed in the experience.i drove 40 minutes to go there and left unsatisfied
Dave H.
5 out of 5
4/5/2026
Got done what was needed got no complaints. Highly appreciated.
Jehad Q.
5 out of 5
4/3/2026
He's very professional and helped me with my issue
Paul R.
5 out of 5
4/3/2026
Great job Matt and Ken Ganley Toyota.
Jonathan M.
5 out of 5
4/3/2026
Your normal quality service is always appreciated. Thanks to David for his friendliness and professionalism. Cordially, Jonathan M
Randy P.
5 out of 5
4/3/2026
I have had the pleasure of knowing Dan Maloy for many years. He is a person of such integrity and someone that I trust completely. Even though it is a longer drive, it is well worth it. Ken Ganley Toyota Akron should be proud to have someone like Dan Maloy.
Brian M.
5 out of 5
4/1/2026
Fast and attention to detail!!
Lizzie G.
5 out of 5
3/31/2026
Service was outstanding and I’ll always do service with Michele she is so awesome!
Gary W.
5 out of 5
3/27/2026
Thank you for getting me in and out in a timely manner.
Robert E.
5 out of 5
3/26/2026
Thanks Dan and service staff.
Charles C.
5 out of 5
3/25/2026
Dan always delivers a most hospitable and professional experience to me, and all the clients I‘ve witnessed him with. The team at your dealership is always friendly and professional, but Dan takes it to another level, truly a great brand ambassador for Toyota as well as your dealership.
Michael S.
4 out of 5
3/25/2026
I think I got it already but don’t have accounts in facebook, google or the third option which seem to be the requirements to access the survey. But Danny was great…answered all my questions and was extremely friendly. It was a great transition. Hope not to see you any time soon…but if I have too, I’ll trust Ganley again for services. Michael S
Thomas L.
5 out of 5
3/25/2026
Danny did an amazing job. He explained everything very well. And he went above and beyond to help me make sure that everything was good with my vehicle. I would recommend him to anybody that visit to your dealership
Jason A.
5 out of 5
3/25/2026
Dan was very helpful and informative.
Shivam V.
1 out of 5
3/24/2026
The car alignment is not correct. I paid $1,000 to get it fixed. The tires were inflated to 39 PSI, the car was not washed after service, and the steering wheel still veers to the left. Ken Ganley will get a personal phone call from me.
Muhammad S.
5 out of 5
3/24/2026
Dan and Dan were my service team. They pointed needed service for the future. I was pleased with my visit.
Calvin B.
3 out of 5
3/24/2026
The entire process went fantastically. I took the car in Thursday. They gave me an estimate and order parts. The parts were installed Monday by 10:30 am. Couldn't have gone better.

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