The job was done on time and all questions answered
Appointmentthat I made they could not find it in the system and when we arrive, there was nobody back in the service department and we was just sitting there waiting for someone to come
Daniel always takes good care of me. Thanks
The customer service is always very nice and informative!!
You and your team are always great
Wait time was acceptable.
I made an appointment to get the recall on my vehicle addressed. This appointment was made about 5 days ago. I explained what the recall was at the time that I made the appointment. I brought my vehicle in this morning and the parts for the recall had not been ordered. What is the purpose of making an appointment in advance for a recall on my vehicle if the parts are not going to be on-site to address the issue.
Yes. Kaitlyn was very helpful, kind, and professional.
Kaitlyn was great and I appreciated all of her assistance. 5 stars.
Karel was great and very knowledgeable about the service that I needed. She provided great customer service and was pleasant to deal with.
Dan George made my experience at **** Smith Nissan a very padang one. His service was excellent.
They are professional understanding and friendly
Thank You
She was very dedicated to getting my car fixed
Daniel was very rude and disrespectful! He falsified pertinent information about my vehicle and withheld all option for me to make the best decision! Once I confronted him about the misrepresentation he refused to acknowledge and dismissed my concerns. He stated I don’t have time for this and turned his back and walked away, then stated he had a daughter with health issues and didn’t have time to hear me out and continued to walk away! My boyfriend found a supervisor/manager and explained the situation and he gave me his card and wrote in the back of it with a promise of a free oil change that will not happen until November 2025! Worst experience and have lost my public trust
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