Dick Smith Nissan of Columbia Auto Repair Service

Karel and Ricardo have been awesome to whenever I get my vehicle serviced.

Jessica Was very pleasant and kept me in formed.

The service department facilitators were great!!

Awesome customer service and explanation from the team.

Thank you. Good cousin Sarah

N/A

Excellent service friendly attitude, quick service, thank you for your services.

Thank you for your professional and quick service. I have always enjoyed coming to the Nissan dealership for my service needs. This Pathfinder has been an excellent vehicle for me and roomy for my grandchildren. This is the third Nissan I’ve owned and I have had a good experience with all my Nissan’s.

Car wash left spots all over my car! My car was cleaner when I brought it in.

Rick has always been a trustworthy service manager. I appreciate having a place I can trust!

Pricing too d@mn high!

Hello, this is Mose T

Jessica was very professional and courteous with me. She did everything possible to get my service completed.

Riccardo did a great job and was a big help.

Karel was very informative and kept me educated about my options.

Great Job and great service…but over $100 for an oil change….really?

Great service

Not so much the service, but the $30 surcharge for using my credit card for payment. The service rep. said it’s posted at the check out, I didn’t see a post. If there’s a charge, it should be mentioned at the desk when you are checked in, as well as by the cashier. Also, when a customer’s bill is over $500 you should waive the surcharge. I normally pay by debit, however, I was given an incorrect quote over the phone so I had to use my credit. Or… the quote was correct, and the service rep said I needed all the other things so she could up charge me. She had no problem telling everything that should be done at this visit, but never mentioned a surcharge with a credit card payment. Now that’s horrible customer service. Also, my car had a horrible odor inside after it was service. I’m a long time customer who never complains but this was very disappointing on so many levels.

All the workers I encountered today was very professional Jessica is very nice she answered all of my questions she need a raise

Wells did an excellent job rewiring my harness on my 370Z. Looks like it is factory and cannot even tell it a pigtail was spliced in! Thank you!