Service rep was very professional, respectful and responsive to my needs. Well done.
Karel Gass is absolutely knowledgeable and informative. I appreciate the care and attentiveness. Refreshing!
Very Professional. Great service time.
Professional and friendly staff. Comfortable waiting area. Free coffee. Play area for kids. A driver to take me home when I left my car for repair and to pick me up from home when the repairs are done. What more could I ask for?
She was very professional.
I was very satisfied with the service maintenance and how Katrina and other staff members was there to answer any questions that you had regarding your car service. Thank you all for making this a pleasant experience.
great customer service ; in and out on a timely manner thanks
I dropped off my vehicle around 11am, I waited for a vehicle inspection update and maintenance recommendations but did not receive any. I then texted at 1:27PM asking for the inspection update. I immediately received one, to which I approved all recommendations which included engine and cabin air filters and an alignment. At 1:53, I received a call saying my vehicle was ready; which left me wondering if the services I approved were done. I arrive at the dealership around 4:20, and my doubts were confirmed. None of the additional services mentioned above were done. The service department wanted to do it then, but I had other engagements and had to leave. I will make another appointment in the future to get this done. Thanks for your time.
Thanks for the complete service on my vehicle.
Efficient and professional staff and service.
The shuttle service is a life saver! And of course the service writers as a whole are so courteous. Wouldn't take my car anywhere else.
Enjoy bringing my car there
Very nice and gave me some good information.
She was very nice and answered all of my questions.
Jessica is very personable. I wasn't even mad when she said I had a 3 hour wait. She kept me informed, told me I could look through the glass at my truck. This was probably my best service experience. Keep her!!
This is the first time I experienced this. I know prices have gone up but I never paid $150 for an oil change and tires rotated. My bill online said $121 but I received a call saying $150. I signed the agreement for $121. Oil change $89.95 and tires $29.95. Other than the bill not adding up everything was good.
Jessica, were very nice and helpful
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