Dick Smith Nissan of Columbia Auto Repair Service

Amazing customer service team Jessica is such a pleasure to work with

Great customer service and my car service was completed less than the estimated time. The gentlemen explained the process and shook my hand. Thanks.

Not impressed with the service techs at all

She was very helpful from beginning to end

We appreciate the service manager’s professional handling of our repairs and the service advisor’s dedication to getting the job done despite obstacles from the third party warranty company. The service manager’s demeanor helped us remain confident in him and the dealership’s business practices and customer first policy. Thank you.

Very professional and courtesy ????

I purchased a 2019 Nissan Murano in 2020. I was adamant, at that time, about purchasing a used car, but I recalled my previous Nissan vehicle (Nissan Sentra) never failed me, which I had for many years. Also, the staff at Nissan are always friendly, and eager to assist customers with any questions or concerns that they may have. Their vast knowledge of their automotive products, and willingness to go the extra mile for customers speaks volumes. These are several of the many reasons why I continue to own a Nissan vehicle. (AKA - Another satisfied customer!)

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I personally want to thank a few members of your **** Smith Nissan team. First and foremost Ms. Dease for going above and beyond in getting my vehicle repaired in a fast and timely matter. Jess not only made the experience pleasant but kept me informed throughout the whole process from start to finish. She provided me with nothing but outstanding customer service. Second Mr. Rico for taking me to the bay and explaining what exactly was wrong with the vehicle. Lastly the Technician ( I apologize for not getting the gentleman’s name) explained everything in detail on exactly what was wrong with the intake manifold by providing me with a brief description. Thank you once again to you all for your hard work and commitment. Customer Service is hard to find but it’s good to see that you hold yourselves to a higher standard when it comes to your customers. Thanks again . V/R J.Falu

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Great job

I really really appreciate the service! It was a very fast process from start to finish. I love my car and I hate when she go down...but you guys brought her back. No more Precision Tune...**** Smith only!!! Thanks again!!!

Great friendly service. Professional phone , receiving car in service, service and checkout.

The service was excellent.

Katrina is very professional and always goes above and beyond to make the customer feel comfortable even when you have to wait three hours instead of an hour and a half

Excellent Customer Service provided!

Great service

Very fast

Im from out of town and your service took care of my needs with no hassle keep up the good service

Great service