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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1169 reviews 64%
4 star 361 reviews 20%
3 star 52 reviews 3%
2 star 134 reviews 7%
1 star 120 reviews 7%
Review Us
James K.
5 out of 5
11/16/2025
Great service!
Amelia C.
1 out of 5
11/16/2025
When it got dark this evening, I discovered none of my lights work- they were fine before.
Mark L.
4 out of 5
11/15/2025
Starting with the scheduling of the service through arrival and communication of the results of the completion of the appointment I could not be more satisfied
Alice M.
5 out of 5
11/15/2025
Thanks Donovan! He was friendly, helpful, and thorough. Please give him a raise :) <3 Alice
Ruzan A.
4 out of 5
11/15/2025
Victoria Barbagallo was very helpful and took an extra mile to look us up in the system when we were told very approximate waiting time. This extra step helped us to decide to shop at the store nearby instead of driving all the way home. It was perfect timing, as soon as we loaded tge car with our last purchase, the message came on my phone that tge car is ready.
Jim F.
3 out of 5
11/15/2025
Don't bother with other surveys.
Michelle R.
4 out of 5
11/15/2025
Megan recommended that I not do the recall today because it takes a long time and I was waiting at the dealership. She recommended that I make an appointment to drop the car off to do that, and my tires didn't need rotating, so today I was in and out quickly with just an oil change. My estimated hour wait was more like 20 minutes, which was wonderful! Thank you!
Gabriel D.
5 out of 5
11/14/2025
Great work done & super helpful staff
Nancy L.
4 out of 5
11/14/2025
The Handy Toyota Service Department is fortunate to have Donovan Lefevre in their employment. He goes above and beyond to ensure customers are promptly addressed, respected, and satisfied to the best of his ability. The reasons my vehicle was serviced on 11/14/25 were all addressed, and I received texts messages as they were completed. Professional and accountable. The Handy Toyota Service Department is excellent.
Mary S.
5 out of 5
11/14/2025
I was grateful that they were able to accommodate my request to do the work for my timeline. I really appreciate it!!
Adam R.
4 out of 5
11/14/2025
Very Nice Very helpful
Helene R.
4 out of 5
11/14/2025
Excellent attitude from employees!
Carol M.
4 out of 5
11/14/2025
I recently purchased my Vovo XC40 at Handy's and from that great experience I chose to bring my car there for getting my snow tires on. Everyone is so friendly and outgoing, it was another great interaction at Handy's...Thank You!!
Andrew S.
5 out of 5
11/14/2025
Exceptional service as always, this team always does a fantastic job here. 10/10
Jeane W.
5 out of 5
11/14/2025
Great team!
Heather W.
5 out of 5
11/14/2025
I was checked in quickly when I dropped my car off and the service was done well and timely. I have no complaints. Everyone was friendly and booking online was easy.
Lance D.
1 out of 5
11/14/2025
It just took a bit longer than expected, not a huge deal, everything else was fine. Megan apologized for the delay immediately.
Leopold G.
5 out of 5
11/13/2025
Not sure it was Donovan as he was busy with others which was fine. I got great help from the person on the end desk. Always helpful and professional. You guys always rock!!!
Kyle S.
4 out of 5
11/13/2025
Fast, efficient and solid work. Provided me a ride to and from locations while my vehicle was being serviced so I didn’t have to wait at the dealership. Thanks Handy Toyota team!
William M.
5 out of 5
11/13/2025
Darren is terrific! Great customer service.

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