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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1084 reviews 64%
4 star 338 reviews 20%
3 star 49 reviews 3%
2 star 121 reviews 7%
1 star 110 reviews 6%
Review Us
Steven J.
2 out of 5
11/23/2025
My experience was very frustrating. I took a day off work (Thursday) for some simple maintenance. Brakes,oil change, and tire valve. That turned into service having my car for 3 days. First, despite my best efforts, they didn’t ensure the brakes were delivered for my appointment date. So I had to take another day off work (Friday), so they could over it in and do the service Friday. On Friday they discovered they ordered the wrong brakes. I had to leave it for a 3rd day (Saturday)so they could finally complete it. Despite writing off the oil change charge of about $80-that did not cover my time/away from work. $80 somewhat dollars off a $700 bill after 3 days of frustration seemed inconsiderate.
Richard B.
5 out of 5
11/23/2025
Great service as usual!
Sandra L.
5 out of 5
11/22/2025
Victoria was professional and courteous.
Rhoda B.
5 out of 5
11/22/2025
Thank you! Everyone was very friendly.
Verna T.
5 out of 5
11/22/2025
Donovan who checked me in was fantastic. He listened to my concerns, took the time to help me or direct me to who could help. When I picked up my car he walked me to my car to make sure I knew where it was. Smiling all the time. The other person I worked with was for the rental, he was great. Informative, efficient humorous and very kind. I had some confusion about how long the work would take and he explained the situation and helped me carry some packages out to the car. Great guy! Thank you all
Corey S.
1 out of 5
11/22/2025
My car was dropped off before work with a 930 appointment. When I showed up to pick up my vehicle at 230 my vehicle wasn't done. It then took another 45 minutes to get my tire rotation. Charges for your time are outrageous but apparently my time is free to be wasted.
Peter B.
5 out of 5
11/22/2025
Jeff was great.
Stephen E.
5 out of 5
11/22/2025
Jeff did a great job
Patrick S.
4 out of 5
11/22/2025
Awesome attitude!!
Roberta H.
5 out of 5
11/22/2025
Service rep was super helpful. The service was fast & reliable. My bill for service was explained in full detail.
Herbert G.
5 out of 5
11/22/2025
Victoria is great. Please thank her for helping me today make decisions about the repairs on my RAV4. She is very knowledgeable and professional.
Randy B.
4 out of 5
11/21/2025
Awesome service. Love the video from the mechanic . Shows the detail of there work.
Eric H.
1 out of 5
11/21/2025
Darren left for the day before returning my keys after service. He did not pass my ticket to someone else. I had to fine someone after waiting longer than I should have.
Alain E.
5 out of 5
11/21/2025
The service at this dealership is always excellent. Great job!
Thomas M.
5 out of 5
11/21/2025
Everything was great
Caroline M.
4 out of 5
11/21/2025
Thanks Darren
Bonnie M.
5 out of 5
11/21/2025
Thank you.
Christopher C.
5 out of 5
11/21/2025
Jeff was great! Very professional and responsive!
Kenneth C.
5 out of 5
11/21/2025
Good service!
Emily B.
5 out of 5
11/20/2025
Everyone was extremely friendly and helpful!

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