Handy Toyota Auto Repair Service

I already submitted my response, so I will shorten this one! Handy Toyota is a Gold Medal Car Dealership! Kudos to the Custodian as well we had a nice chat. Jeff was exactly what a customer needs and wants!

Great experience every time I go in there. Very happy with the service and everyone is so very nice.

Jeff Shover and Dakota Adams are the best! They made my life easier like a service deluxe bringing me home using their shuttle while waiting for my car service and very friendly , accomodating ; I’m very much satisfied. Thank you !

I meant to hit yes sorry!! Jeff was awesome!!!

I brought my car in last October after failing a vehicle inspection for front right tie rod issues. Your techs insisted that there were no issues with the tie rod and sent me back to the first shop with a multi-point inspection sheet saying “no issues”. The shop once again failed my vehicle and insisted that the tie rod was unsafe. At that time, the mechanic at the shop even called Handy to speak with a tech, and they were reassured that the tie rod was fine. I then returned to Handy and was told that if I paid for an inspection through the dealership, they would sign off on my car and give me a sticker that day. I did. Monday, January 12th, I brought my car back to Handy for an oil change and undercoating. I received an inspection report stating that the same front right tie rod was unsafe, and it should be replaced immediately (only 3k miles had passed since you had signed off saying there was no issue and charging me for an inspection saying so). I was told me car was no safe to drive, even though I had been driving it for months. I picked up my car, had it taken to Heritage Toyota, and paid for a rental out of pocket. I will not be returning to this dealership.

I appreciate her honesty and her willingness to give me the best possible answer she knows.

Keep up the great work! Thanks.

He was very pleasanr!

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Thank you Handy Toyota and your Team!! I love everything about what follows after a car purchase through you.

Staff are so nice and accommodating. Clean facility especially the bathroom. Did not wait that long and they updated me about my car.

Thank you

The service I got was top notch! Thank you very much!! Craig

She is a very professional young lady.

The service was done in a very timely fashion.

Couldn't fix problem. Don't sell vehicle you can't repair. That being said I was treated extremely professional and concierge was excellent.

Jeff is great. So efficient, friendly and easy going guy. One of my favorite people there.

Thank you so much for your very prompt help, for your professionalism and dedication to offer only the best for your clients! I also appreciate the clear communication and promptness in your help! Th best!

Victoria was attentive, perceptive, kind, efficient, professional. All good

Guys good at counter but they parked where I couldn’t get in trk also passenger seat laid way back to max why I paid for gas on user my trk went 27 miles. Why