Service Center

Real Reviews From Verified Customers

Carol N.
5 out of 5
4/8/2025
That was two questions
David J.
5 out of 5
4/8/2025
Did a great job, friendly staff with no no wait time, thanks again Travis
Beth H.
5 out of 5
4/8/2025
Good quick service!
Nancy C.
4 out of 5
4/8/2025
Pleasant experience today
Clark B.
5 out of 5
4/6/2025
He kept us updated throughout the service.
Kari B.
5 out of 5
4/5/2025
Gary, the valet was very courteous as always. I love the ability to do valet. John was also very helpful with service.
Chris R.
5 out of 5
4/4/2025
Travis was professional courteous and explained my service. He is an asset to the company.
Linda T.
3 out of 5
4/3/2025
Thank you! We were stranded and you fit us in.
Nancy C.
2 out of 5
4/3/2025
The service advisor wasn’t particularly nice and they do not return phone calls . If there was another Lexus dealership closer than Columbus I would use them
Robert H.
5 out of 5
4/2/2025
Everything was great, very professional
Sharon H.
5 out of 5
4/2/2025
I appreciate the prompt and professional service offered by the staff.
Thomas S.
4 out of 5
4/2/2025
I really appreciated the in process multi point inspection report.
Brenda P.
5 out of 5
4/1/2025
Very pleased with everything regarding my trip to the service dept.
Bonnie V.
5 out of 5
4/1/2025
The process was extremely easy, the service personnel were pleasant helpful, and my vehicle was actually completed before expected.
Gregory D.
3 out of 5
4/1/2025
All went well, however, they didn’t seem to have my exact order correct when I arrived. This, in spite of a receipt being emailed to me after my order when I initially scheduled.
Donna K.
5 out of 5
4/1/2025
Great service but we can't deal in US as we are Canadian. Thank you
William O.
5 out of 5
3/29/2025
Service was quick and through
Linda B.
5 out of 5
3/29/2025
Excellent service!! The videos are a great feature to ensure quality service. Thank you all!
Rebecca D.
5 out of 5
3/28/2025
Yes, very informative
Joe G.
3 out of 5
3/28/2025
At first, the service technicians misinterpreted my request, and once I pointed out the error, it was resolved.

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