Service Center

Real Reviews From Verified Customers

John R.
5 out of 5
1/30/2025
Nick is a great help. He is professional!
Vivian R.
5 out of 5
1/29/2025
My experience with Mr. Greenwalt was very concerned, courteous and caring. He insured that Dock Smith provided the best service on my F150.
Anthony D.
5 out of 5
1/29/2025
Jib well done.
Morgan G.
4 out of 5
1/29/2025
Tyler waa very Professional and Knowledgeable of all things... The Servoce Team adhered to strict standards and solved all issues.. along with returning my vehicle with a beautiful detailing.. Thanks
Thomas D.
5 out of 5
1/28/2025
Quick and convenient. Lifetime customer with this service
Stephen R.
1 out of 5
1/28/2025
Got the truck home then went to the grocery store and when I came back out it wouldn’t start so problem has not been resolved
Mark N.
5 out of 5
1/28/2025
The team was super. It's why I come to **** Smith for service.
Clarence W.
4 out of 5
1/26/2025
Did a good job and didn't take long.
Adger R.
4 out of 5
1/26/2025
Nick is fine young man
Thomas L.
5 out of 5
1/26/2025
Efficient and Fast service is back once again! Thank you! ????
Kevin F.
5 out of 5
1/26/2025
Gio was very helpful and informative. Great advisor.
Sophia G.
5 out of 5
1/25/2025
He was great. No issues. Finished fast. Answered all my questions.
Lecni L.
5 out of 5
1/25/2025
Very well and fast. Thank you for the service .
Christopher A.
4 out of 5
1/24/2025
It was a great experience they make you feel at home at **** smith ford
Michael M.
2 out of 5
1/24/2025
I have been a customer dating back to when this was Pulliam. The one thing I always appreciated was the timeliness and turnaround time of service. It just seems to get slower and slower. I am a Ford guy but I've yet to get my vehicle back less than 4 days for at least the last two visits. Cost also seems to be rising. Mr Giovanni was nice and I know these things are not his fault but there is a need for more technicians. Also, is there a way to help cost to customers. This repair was almost 3500.00. That's a lot. I'm a Ford guy to the end but customers need better pricing to survive repair cost.
Scot S.
4 out of 5
1/24/2025
Just needed an oil change and a rotate. Meet my expectations….. Nick was pleasant to deal with.
Patricia S.
5 out of 5
1/23/2025
Outstanding service, knowledgeable and a great customer experience.
Benjamin K.
5 out of 5
1/22/2025
Nick was helpful from the very beginning. He went above and beyond to ensure that what started as a very stressful process for us (dealing with the recall issues) became seamless. He was exceptional!!
Bowman Cunsulting.
5 out of 5
1/21/2025
Great timely service.
Ashley C.
5 out of 5
1/21/2025
Thanks for the work. I appreciate a well maintained vehicle.

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