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Real Reviews From Verified Customers

Service Center Review Summary

5 star 810 reviews 69%
4 star 263 reviews 22%
3 star 25 reviews 2%
2 star 40 reviews 3%
1 star 33 reviews 3%
Review Us
Katrina Mae.
5 out of 5
2/6/2025
India Kozel did an amazing job! I felt the personalized the service with her.
Michael G.
5 out of 5
2/6/2025
India is great! Very nice and professional
Daniel C.
2 out of 5
2/5/2025
Are we supposed to get synthetic oil?we got5w20? Please advise thank you ...
Hilda S.
5 out of 5
2/5/2025
Very pleased that my car was well taken care of. All the employees are very professional.
Nancy B.
4 out of 5
2/4/2025
Very pleased with **** Smith service dept
Gerald R.
5 out of 5
2/4/2025
Very nice service, Thank you. v/r ????
Robert B.
3 out of 5
2/3/2025
I would like to have my a/c drain repaired with the elbow being installed but cannot leave my vehicle for days? how long should this repair actually take and why can I not schedule a time for this repair to be done
Loretta M.
5 out of 5
2/2/2025
Great customer service.
Thomas L.
5 out of 5
2/2/2025
Fast and efficient service. Pleasant personality.
Kelly G.
5 out of 5
2/1/2025
Giovanni is a professional and I appreciate him. He is honest in his assessments. He can tell he takes his job with pride. You got a good one Ford , hope he sticks around. Thank you Kelly G
Jeremy W.
5 out of 5
2/1/2025
Great friendly service as always. Thank you
Marcus Y.
5 out of 5
1/31/2025
I have always had a great experience with this Ford location and the customer survey is always on point!
Judy N.
4 out of 5
1/31/2025
I bought my vehicle into the dealership for a oil change. I have to say it was the fastest oil change in history. ???? I'm so happy keep up the good service. Thanks again.
Willie M.
4 out of 5
1/30/2025
Tyler took really good care of me and my dad! He went above and beyond to turn us around in less than 4 hours! Thanks Tyler
John W.
5 out of 5
1/30/2025
Excellent service! Thank you to Nick and the team!
Harold S.
5 out of 5
1/30/2025
None
Jackie F.
4 out of 5
1/30/2025
Giovanni have been very helpful each time I come in for service Once I realised how he shows concern I ask for him to care for my auto needs Considering the very bad experience I had there prior to Gio
John R.
5 out of 5
1/30/2025
Nick is a great help. He is professional!
Vivian R.
5 out of 5
1/29/2025
My experience with Mr. Greenwalt was very concerned, courteous and caring. He insured that Dock Smith provided the best service on my F150.
Anthony D.
5 out of 5
1/29/2025
Jib well done.

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