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Real Reviews From Verified Customers

Service Center Review Summary

5 star 810 reviews 69%
4 star 263 reviews 22%
3 star 25 reviews 2%
2 star 40 reviews 3%
1 star 33 reviews 3%
Review Us
Nesan S.
5 out of 5
2/12/2025
Great service & good communication !
Mehmet E.
4 out of 5
2/12/2025
Good job today I like the
Terry H.
5 out of 5
2/11/2025
Great work on my Ford Fusion on 2è 10/25.
Mary H.
3 out of 5
2/11/2025
Check tire pressure and adjust to spec on tire rotations train techs
Jackie F.
5 out of 5
2/11/2025
Giovanni has assisted us quite well each time we needed services by showing respect and concern and making our wait bearable
Ian R.
5 out of 5
2/10/2025
Tyler was very helpful and kept me informed about my vehicle
Walt S.
5 out of 5
2/9/2025
Great service.
Marie A.
5 out of 5
2/8/2025
Well pleased
Robert W.
4 out of 5
2/8/2025
Thank you, Mr. Giavanni Bencini is an exceptional service advisor! He is willing to listen to whatever problems you’re having with your vehicle and to do everything possible to ensure that you are a happy customer after your service. Also, let’s not forget the quality and service that’s provided by the mechanical department at **** Smith, Ford!
Aisha W.
5 out of 5
2/8/2025
Time and care is appreciated.
Boston B.
5 out of 5
2/8/2025
Great service, love the video. Tyler is awesome.
Lindsey R.
5 out of 5
2/7/2025
Nick was the best. Very helpful and professional.
Robert M.
4 out of 5
2/7/2025
My service advisor (Tyler) did an excellent job. I also like the new system that shows the video of the repairman servicing my vehicle.
Mark C.
5 out of 5
2/7/2025
Provided great customer service. I recommend a promotion
Max J.
1 out of 5
2/6/2025
Had diagnostics run on my truck and did not receive a copy of the report when paying for my service or via email.
Terry C.
5 out of 5
2/6/2025
They were very good
Stephanie S.
5 out of 5
2/6/2025
India was very courteous.
Jeffrey J.
5 out of 5
2/6/2025
Very courteous and kind thank you for your service
Barbara L.
5 out of 5
2/6/2025
Satisfied
Robert S.
2 out of 5
2/6/2025
I had left a message today for my service rep and never was called back.

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