Made an appointment for a recall but parts where not in. Kept truck 5 days anyway.
Thank you so much! India did a great job I'll be back next time my truck needs service!
India always does a great job on my truck. I really like the way she handles my truck. She does a great job at what she does!! Rick L
It has nothing to do with India, but rather the people who set the appointments via text. I clearly asked for the windshield people to be on site to make sure all my recall items were addressed by the service dept. However no one from the BDC (or something like that) never passed that along to the service dept. The customer isn’t getting the service they’re expecting because the service advisers don’t have the info they need to get the job handled correctly. They’re going into the service without all the necessary information. Stupid. Stupid. Stupid. Who is the idiot that allows this to continue? Why has he/she not been fired yet? How can you allow this to continue?
Best dealership for a weekend service in Columbia.
I had a great experience. Had an issue with my maintenance contract and she took care of it made it right.
Giovanni is my kind of service advisor. Keep up the excellent customer service.
I didn't appreciate the service guy telling me my battery was bad.then when he finds out it's still under warranty everything changed the tech got the paper work mixed up. if I would have said yes to a new battery. I would have been ripped off. I don't like that.
Tyler is always great, he tries his hardest to make sure that you’re happy with your service
First class service at a good price.
Thanks, Katie’s service was very good and she is an excellent communicator. I appreciate Ross being so quick to answer my warranty question and get me set up so quickly.
Seth Baughman was EXCELLENT. I had an 8:15 a.m. appt for Oil Change Service.Checked out at 12:30 pm. TOO LONG FOR OIL CHANGE !
Everyone was super nice and helpful. The process was easy and quick.
Tyler was very nice and helpful
Thank you appreciate everyone coming together as one and as a team to get the job done and to have my truck delivered at my door never in 1 million years I thought something like that would happen. Thank you so much and appreciate everything y’all did for me today.
All the Service advisors and techs are rock stars!!!!
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