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Real Reviews From Verified Customers

Service Center Review Summary

5 star 800 reviews 69%
4 star 257 reviews 22%
3 star 25 reviews 2%
2 star 40 reviews 3%
1 star 33 reviews 3%
Review Us
Alan F.
5 out of 5
5/7/2026
Good Morning. I'm totally satisfied with the prompt service I've experienced with **** Smith Ford. The personal well informed with my issues.
Elizabeth D.
3 out of 5
5/7/2026
Giovanni is very respectful and courteous and very nice to work with. I appreciate the great service service I receive
Daniel B.
4 out of 5
5/7/2026
Tom was completely professional. His advice was timely and on point. I am mobility limited and Tom went out of his way to assist me. I support him and would be happy to do business with him again. In fact I would be willing to get to know him in a off work environment.
Thomas C.
4 out of 5
5/6/2026
Service was very good and seems to be fine. Great dealership with great people!
Michael R.
4 out of 5
5/5/2026
Great ful and and bless.
Tiajuanna E.
5 out of 5
5/5/2026
Matt D is very professional, knowledgeable, understanding and personal. HE IS THE GOAT!!
Justin A.
5 out of 5
5/4/2026
Great job thorough kind helpful went above and beyond
Haas S.
4 out of 5
5/4/2026
Always a great experience with this young man. Gio hasn’t disappointed me yet, I literally praise the Almighty “ YESHUA” for his existence. I truly mean that from the depths of of my spirit.
Rogerick M.
5 out of 5
5/3/2026
Thank you so much for taken care of my Miss Velvet
Charles S.
5 out of 5
5/2/2026
Good service and updates
Miriam S.
5 out of 5
5/1/2026
Very helpful and polite kept updated on what was happening with my car
Christopher M.
5 out of 5
5/1/2026
Well done
Kendrick S.
5 out of 5
5/1/2026
Giovanni was very helpful, upfront and honest with me about my truck. He also kept me updated with the status of my services. Very happy with my experience
Robert M.
5 out of 5
4/30/2026
Thanks Tommy he was a lot of help
Connie S.
4 out of 5
4/30/2026
Friendly, helpful, polite
Albert D.
1 out of 5
4/30/2026
Your dealership forced me to purchase a $1300 part ( radio modular) that I didn’t need. I’ll find another ford dealership to purchase a 2026 Explorer.
Carl B.
5 out of 5
4/30/2026
Goodjob.thanks
Alexis C.
5 out of 5
4/29/2026
Matt took great care of everything and kept me in the loop the entire service! Really smooth experience! Thanks Matt!!
Reginald H.
5 out of 5
4/29/2026
Tommy did an excellent job receiving my vehicle, keeping me informed on updates and service work, and giving me a detailed explanation on the work that was completed. Thanks
Cynthia F.
5 out of 5
4/29/2026
Mr. Giovanni was helpful good customer service.

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