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Real Reviews From Verified Customers

Service Center Review Summary

5 star 797 reviews 69%
4 star 256 reviews 22%
3 star 25 reviews 2%
2 star 40 reviews 3%
1 star 33 reviews 3%
Review Us
Gail G.
5 out of 5
5/13/2026
I love Giovanni!!!!!!!! He's the best!!!!!!
Alicia M.
4 out of 5
5/13/2026
Tommy was able to fix the noise in my window in just a few hours. He communicated well and was able to answer all of my husbands questions!
Gary A.
4 out of 5
5/13/2026
Matthew Davenport liked ****.great asset to D Smith Ford
Jacqueline W.
4 out of 5
5/12/2026
Service advisor Mat Davenport listened to my concerns about my vehicle and was able to fix the issue at hand.
Charlene C.
5 out of 5
5/12/2026
Tyler is the best advisor I've ever had
Lawrence K.
5 out of 5
5/12/2026
Good customer service.
Justin Y.
5 out of 5
5/11/2026
Did a great job very helpful and was able to get both of my cars serviced same day and had me in and out both times
Colleen T.
5 out of 5
5/11/2026
Tyler was professional, informative, and kind. He took great care of us, keeping us informed and answering our many questions.
Kenneth F.
5 out of 5
5/8/2026
I was very pleased and satisfied with the service and all of the interactions today. Great customer service today!
Silverster M.
4 out of 5
5/8/2026
He was very good on explaining what has to be done with the vehicle and I will return for the repair work to done
Larry Z.
5 out of 5
5/8/2026
Always pleased with the service department. Especially the delivery service! Thank you Matthew!
Howard L.
5 out of 5
5/8/2026
#1 service
Stanford L.
5 out of 5
5/8/2026
Tommy was top notch! I would rate him at a 10 on a scale of 10.
Alexander M.
5 out of 5
5/7/2026
Tommy did a great job. Looking forward to working with him in the future.
Robert K.
5 out of 5
5/7/2026
The service team are a good group of people to work with.
Brian P.
5 out of 5
5/7/2026
Excellent service and communication
Alan F.
5 out of 5
5/7/2026
Good Morning. I'm totally satisfied with the prompt service I've experienced with **** Smith Ford. The personal well informed with my issues.
Elizabeth D.
3 out of 5
5/7/2026
Giovanni is very respectful and courteous and very nice to work with. I appreciate the great service service I receive
Daniel B.
4 out of 5
5/7/2026
Tom was completely professional. His advice was timely and on point. I am mobility limited and Tom went out of his way to assist me. I support him and would be happy to do business with him again. In fact I would be willing to get to know him in a off work environment.
Thomas C.
4 out of 5
5/6/2026
Service was very good and seems to be fine. Great dealership with great people!

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