Service Center

Real Reviews From Verified Customers

Willie W.
5 out of 5
9/13/2025
Well done
Lex K.
5 out of 5
9/12/2025
Tyler was great. Totally professional, positive and helpful.
Karin E.
4 out of 5
9/12/2025
India was patient explaining to me how things work at **** Smith Ford after just arriving from NY and being a loyal customer at the same Ford dealer in Catskill for 18 years. I loved my former Ford dealer and the people who worked there. Working with India was a great start.to a new relationship with **** Smith Ford.
Rogerick M.
4 out of 5
9/12/2025
I had a great experience which is why I still come they keep my baby running right thank you
Tim I.
5 out of 5
9/11/2025
Always a pleasure to see you.
Kermit B.
5 out of 5
9/11/2025
Giovanni has always done an excellent job for me when I bring my SHO in for service or repairs. I always hope he is my service advisor when I pull up to the service bay doors.
Michael S.
4 out of 5
9/10/2025
India did a great job today.
Susan M.
5 out of 5
9/10/2025
Gio was very efficient and kept me informed about my progress on my car. Being new to the area I was glad to get such great service.
Kelly M.
5 out of 5
9/9/2025
She was great! Very kind and made sure she took care of what was needed for my vehicle.
Deanna P.
5 out of 5
9/9/2025
Tyler Turner-Clayton and his team were very professional and curtious.
Gary S.
5 out of 5
9/9/2025
Great service,very good timing,my best experience yet ????
Eddie B.
4 out of 5
9/9/2025
Thanks for the info and the service that the dealership have given me on my vehicle since purchased.
Delores M.
4 out of 5
9/9/2025
Great service. My email address with you is incorrect. The correct email address is
Pat S.
5 out of 5
9/8/2025
Thank you for taking good care of my car
John R.
5 out of 5
9/8/2025
Kyle the service advisor is wonderful.
Fran M.
5 out of 5
9/8/2025
Best service ever!
John G.
2 out of 5
9/6/2025
It was difficult to make an appointment for service. The online scheduler wasn't working for me and it took three or four attempts calling and leaving messages with people. The one time I was able to get through to someone in person to talk to, I was cut off. I am satisfied with everything else except I'm glad I had rewards points because $108 is too much to pay for an oil and filter change. Note that I am not dissatisfied, but letting you know where you can improve.
Eugene R.
5 out of 5
9/6/2025
Explained my problem with him and he and the mechanic spent time with me explaining my options. Both of them were very helpful and I was very appreciative of all their help.
William F.
4 out of 5
9/6/2025
Service was great it didn’t take all day
Ronni B.
5 out of 5
9/5/2025
Great service Giovanni is awesome

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