First class service at a good price.
Thanks, Katie’s service was very good and she is an excellent communicator. I appreciate Ross being so quick to answer my warranty question and get me set up so quickly.
Seth Baughman was EXCELLENT. I had an 8:15 a.m. appt for Oil Change Service.Checked out at 12:30 pm. TOO LONG FOR OIL CHANGE !
Everyone was super nice and helpful. The process was easy and quick.
Tyler was very nice and helpful
Thank you appreciate everyone coming together as one and as a team to get the job done and to have my truck delivered at my door never in 1 million years I thought something like that would happen. Thank you so much and appreciate everything y’all did for me today.
All the Service advisors and techs are rock stars!!!!
Easy to deal with. Will be back.
Tyler was great and kept me informed on the process of my vehicle during service.
I arrived at **** Smith Ford for a scheduled appointment. The representative I was dealing with said it would be a 2 hour wait after my scheduled appointment. Giovanni stepped in and took care of the situation. We arranged for my Ford Ranger to be picked up from my house for the route maintenance. Giovanni Bencini went above and beyond to give me great customer service. Thank you Giovanni.
Excellent Service Advisor
He and his team are caring and very professional
Excellent Job
I look forward to continuing my service at Ford
First and foremost, Tyler was great! I had him on my last service as well. I like the service and convenience of getting my truck serviced and will continue to do so!! My only criticism is that I don’t believe my tires were inflated during the rotation process. Perhaps that can be to the service during rotation or point inspection if not already a part of service!
Giovanni is an amazing service person. He is kind and attentive and helps in areas he is able to help and if he doesn’t know something he will find out and let me know. I appreciate his help and smile each time I come into the dealership.
Tyler was attentive and helpful!
I had a great experience with Seth Baughman. He was professional, knowledgeable, and took the time to explain everything clearly. I felt confident that my vehicle was in good hands. The service was efficient, and Seth made sure all of my concerns were addressed. I truly appreciate the excellent customer service and attention to detail. Highly recommend!
Thanks for the home delivery.
Job well done friendly excellent customer service.
Barbara M
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