We need to wait until the until repair is completed on our vehicle we thanks for asking about our vehicle service thanks
The service manager is the only reason I keep returning
I cannot say enough about the awesome customer experience I had with Giovani! Being new to the Columbia area I have had limited interactions with Lugoff Ford and **** Smith Ford, after my recent service experience there is no doubt where my future Ford needs will be handled… Thank you Giovani for getting our F150 on the calendar, parts ordered, repaired and returned in exceptional time!!! Your customer care and communication skills should be the hallmark for customer service at any organization.
I appreciate the efforts to keep me updated on the progress of the service of the vehicle
Tyler was efficient and on spotted with having my car picked up, serviced and returned. Communication was great during the process and I didn’t have to leave the house to get the service done. Couldn’t be more happy about not having to wait somewhere.
Katie was great to work with. I appreciate her positive attitude and customer focus.
Thank you for servicing my vehicle quickly with out an appointment and listening to my concerns. I was in and out in no time
Tommy was very friendly and professional and explained everything in an excellent manner. Thank you Mr. Tommy .
Very pleasant and helpful
Tommy was excellent. He’s definitely a gem to the team and company. He hand everything very professional and exceed my expectations for my visit.
Service found issue that need attention thanks
Tommy was good to work with. Our car was serviced in time.
He was very thorough and responsive
Thank you not the usual 3-4 hr wait this time 1hr 30 minutes
Tommy was great. The work done we believe is trustworthy. But when we left our truck there it did not have a broken mirror now it does. You didn't work on the mirror but it still was broken on your watch. I don't know how you can say you aren't in some manner liable.
Everything was efficient and the jobs were accomplished. Thank you
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