Very thorough and very professional
Matt was awesome from the start. Kept me informed about any issues during my routine maintenance and promptly let me know when my vehicle was ready for pick up
Very helpful and great attitude!
Excellent all around, I really appreciate it.
Great guy.Very knowledgeable. Easy to deal with
The stats for super amazing quick, and answered every question that I had honestly in freely very comfortable with the team.
The service was excellent, through, and finished sooner than anticipated.
Matt Davenport was amazing and helped me through the entire process
Awesome service and great expertise from Mr.Bencini and prompt completion of the vehicle service. Definetly a Five(5) ***** experience!!
Tommy did a great job making sure that I was getting the correct oil for my oil change. He also made me aware of upcoming suggested maintenance for the next oil change.
Giovanni is the most courteous service advisor I've ever met or dealt with. He took the time to explain what was done with my vehicle and never talked down to me because I'm a woman, as so many other auto personnel do.
Giovanni was very helpful. He answered all of my questions without any hesitation.
Tyler was courteous and pleasant. He did a great job helping me with my specific service requests. Thanks.
Cost for intended repairs was way too much.
Tommy promptly assisted me when I arrived. Gave me an honest time to expect to wait and discussed the recommended service options with me. Very pleasant.
Tyler is always friendly and courteous. He takes the time to explain the service needed. He makes me feel like a valued customer. Service was timely and completed to my satisfaction
I enjoyed dealing with Giovanni. He informed me every time before and after a repair was made. He has been great even though we have had multiple attempts to repair our 2019 Ford Expedition. We hope that this last repair will fix the transmission for good. I will definitely request him as my future service advisor.
Tommy was very nice. He was very knowledgeable about the work I was having done to my vehicle. He told me if I had any questions to please feel free to ask. My visit with you all exceeded my expectations.
**** Smith Ford has been approachable and accommodating for us from Tyler who facilitate the purchase of our vehicle the Tracy, Tommy and Tyler and all of those technicians who have serviced our vehicle. We are well satisfied.
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