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Real Reviews From Verified Customers

Service Center Review Summary

5 star 800 reviews 69%
4 star 257 reviews 22%
3 star 25 reviews 2%
2 star 40 reviews 3%
1 star 33 reviews 3%
Review Us
Jeremy W.
5 out of 5
2/25/2026
They always go above and beyond to service me up, thanks everyone
Jose S.
4 out of 5
2/25/2026
Tommy did great, also informed me about tires and specs, etc details to further take care of my truck Thank you Tommy and the Ford team
Latanya J.
5 out of 5
2/22/2026
Always does a great job and very informational.Thabj you for your service
Herbert C.
5 out of 5
2/22/2026
None at this time
Karim M.
5 out of 5
2/22/2026
Great
Scott J.
5 out of 5
2/22/2026
Giovanni was very helpful
Brandon L.
5 out of 5
2/22/2026
Tommy is by far the best person I have ever worked with I will continue coming to **** smith just because of him
Palmetto Garage.
5 out of 5
2/21/2026
Here’s a clean, professional response you could send: βΈ» Thank you for the follow-up! I truly appreciate the excellent service Katie provided — she was professional, communicative, and made the entire experience smooth from start to finish. It’s clear she takes pride in her work. I’ll be happy to complete the manufacturer’s survey when it comes through and share my feedback. Thanks again for a job well done!
Nancy C.
5 out of 5
2/19/2026
Thank you for the wonderful service.
Gale H.
5 out of 5
2/19/2026
The service.
Herbert W.
5 out of 5
2/19/2026
They did a very good job my truck the person I met at the desk when I came in was very friendly and very helpful thank you
Alvin W.
5 out of 5
2/18/2026
Very professional, well-spoken, friendly, and a nice guy.
Mary M.
5 out of 5
2/18/2026
Go did a fantastic job communicating with me through the process!
Terry P.
5 out of 5
2/17/2026
Keep up the good work, and thank you
Holden R.
5 out of 5
2/17/2026
Mat is excellent best advisor I’ve had in 10+ fords
**** Smith.
5 out of 5
2/17/2026
Everyone always does a great job well satisfied with their work
Connee H.
4 out of 5
2/17/2026
I have always received excellent customer service; complete explanation of the issues with my vehicle. I am extremely disappointed on repairing my vehicle regarding the costs. It is what it is. Thank you!
Rena B.
5 out of 5
2/14/2026
One of my best visits to the service department. Tommy was very professional.
Alonzo B.
5 out of 5
2/14/2026
I was kept informed of details every step of the way. I was happy to get my car back sooner than I expected. Thank you.
Ismael P.
5 out of 5
2/14/2026
Job well done! Giovanni Bencini.Did a great explaining the process for the service before and after, make few recommendations about services needed for my car.

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