Tommy is amazing..He took his time with me explain everything to me. The what was going on what the cost was going to be the most important reason why to get it fixed. He offer the sunbit as well. So great and with long patience
Tyler did a great job handling the service of my vehicle. They had my truck in and out before 10.
The work was completed in a timely manner and I informed of the progress along the way.
I am still waiting to receive the refund check for a recall service I paid for myself before the recall. **** Smith verified the repair but have never heard back from Ainsley. I called and spoke with Gino the other day but still no update
Matt Davenport provided excellent service and communication. He is awesome and another reason I will continue to do business with **** Smith Ford. Thanks for providing amazing service.
Tyler ALWAYS makes sure my trucks are well taken care of when I bring them in for maintenance or repair.
Whatever Giovanni did was great- polite and professional .
What I have a problem with is that 2.5 hours wait for an oil change is extremely long and unnecessary. That makes me rethink of any other oil changes at this dealership . This is no respect for customers who choose to wait .
Giovanni is always very accommodating to take care of my service.
Thank you. Stoney Denny
Gio is great and very easy to work with. You have a great employee with him.
Very knowledgeable of repair time getting in and out
I received exceptional service. Thanks very much!
The issue still hasn't been resolved
Great service department .
The best experience ever. From the tech advisor to the techs performing the task at hand. Really impressed with attention to detail Giovanni provided. As always he provides and up holds but not just hold but exceeds excellence in communication and keeping the customer informed. Great Job!
Tyler was very professional and courteous!!! He made my visit to **** Smith a pleasure.
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