He was very professional and upfront about the costs he also updated me as I waited he was a very nice guy!
I really appreciate the work that they do to my car, and I really appreciate the friendly staff, I like the honesty that Bryan Verdugo , If there’s a problem that my car has , he will let me know so we can fix it. Thank you
Service techs are always courteous and helpful
2nd time I have used the service department and they are AMAZING! Bryan is an absolute joy!
Great service. Very quick service
Anytime I have gone in for service on my vehicle Ismael always goes above and beyond !
Was in and out on time and had a great interaction with all involved.
I will like thank Ismael Chavez for delivering excellent customer service. I appreciated how Ismael checked me in with the utmost professionalism. He continued to check with me on the status of my vehicle from beginning to end. Ismael answered all my questions and was able to make me feel at eased and welcomed. I like to thank Ismael and his team for a great experience.
Sincerely
Oscar B
Ismael Chavez is the only person I’ll take my car too. Amazing service and great man. He’s the best on your team
Very professional service advisor. Look forward receiving his assistance in the future.
Ismael is always professional and helpful. My experience with Selma Nissan has always been a good one!
Buen servicio amables gracias
My recent experience at Selma Nissan was mixed. Unfortunately, my experience with Bryan was not good. He stopped communicating with me entirely — no responses to emails, or updates about my car — and I had to reach out multiple times with no response. My vehicle ended up sitting there for almost two weeks without any communication from him, which was extremely frustrating and unprofessional.
However, once I spoke with Mike and the General Manager, Rene, things improved immediately. Mike went above and beyond to keep me informed and made sure I finally got the updates I needed. His professionalism and communication were outstanding, and he turned the whole experience around for me. Because of Mike, I would return to Selma Nissan in the future.
Overall, Bryan needs to improve his communication and professionalism, but Mike and Rene provided excellent service once they got involved.
Quickly taken in and completed in a timely manner. Advisors were professional. Waiting room clean and well-equipped.
Ismael, in addition to other service members were both friendly and professional
Rico and the team took time and explained quite a bit on the technology inside my car worked. Something I did not get from the salesperson, not at your store at hanford hyundai. They made me laugh.
At the situation that happened to me, which made a big difference.I thank them all.
Social