Erik did a great job! The service was Great!!!
Great customer service all around . A lady named Maria and checked on me , very polite and positive . Please tell them both thank you from me.
It took 45 minutes after promised time. Appointment time 1 pm vehicle was completed at after 3 pm
He was friendly and professional - the epitome of customer service!
Very professional and friendly. Kept me updated what was going on with my car.
Mui un servicio tienen de parte de todos los trabajadores mui buen servicio y todos mui amables me gusta porke ellos consiguen el préstamo para o tener un beiculo ellos asen lo pasable por aprobarnos gracias k Dios bendiga atodos junto con sus familias amen
Brian was courteous and helpful!
Ismael had a professional attitude and was very courteous. Ismael took a photo of what was causing the noise coming from the dashboard area, and explained the repair done to solve the problem.
On the day of our service was scheduled for, no one came to pick it up at our house. In Visalia. My husband called serval times that day and was forwarded to leave messages , which no one responded to.
Then we get a text stating we missed our appointment .He called the next day and had no response again.
He then took upon himself to drive the car to your service department
In order for it to get done.
Finally got it serviced and delivered back to us at our home, but we are very disappointed in your promises on your services . That was one of the reasons we decided to get this car from Selma Auto.
We love the car, but something is definitely wrong with your after sales promises and services.
I would I appreciate it if when done work on my car they would leave the passenger seats how they were before.
The service was done faster than expected. Everyone was very nice. There is only 1 thing I was dissatisfied with and that's the head l9ghts were turned off instead left on auto were we left them and im driving as it's getting dark and learned the hard way they were off.
Erik Mercado was professional,provided us with good information and courtesy in a timely matter.Definitely Job well done.
They always go above and beyond
I am satisfied with my most recent service experience, however, I have no idea who Erik Mercado is. My satisfaction is based on the fact that my car was picked up (although an hour late) and returned with the required oil change service.
Ishmael is the best! Always very helpful, pleasant to work with for 15yrs I’ve known him thru servicing my vehicles.
THANK YOU!
So far she works great! Thanks for all your help!
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