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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2794 reviews 67%
4 star 683 reviews 16%
3 star 105 reviews 3%
2 star 322 reviews 8%
1 star 278 reviews 7%
Review Us
Claudia M.
5 out of 5
8/27/2025
Excellent customer service
Chiemeka I.
3 out of 5
8/27/2025
It was a little expensive. I could get the same service on the west side where I live.
Cynthia M.
5 out of 5
8/27/2025
Great customer service :)!
Elizabeth S.
1 out of 5
8/27/2025
The tire I took in to be repaired was not repairable, so they took it off and placed the spare on. They also disabled the Low Tire Pressure warning system. On the way home, I happened to have another flat tire, if it hadn’t been for us having an air compressor, we would not have been able to make it home. Also, since the tire pressure warning system was disabled, we had no warning that the tire was going flat, possibly ruining the tire.
Stephanie W.
1 out of 5
8/27/2025
It took 20 minutes for me to get checked in. The other vehicles around were getting checked in and they were there after me. I’m not sure how the system works but it definitely wasn’t working today
Evangelina H.
5 out of 5
8/27/2025
Gabriel explained well everything about my vehicle.
Cinthia T.
5 out of 5
8/27/2025
I love the feedback when it comes to concerns about my vehicle. Fast and efficient. Great customer service.
MARIA DEL.
5 out of 5
8/26/2025
I am a very satisfied client, the service of Avelina Yvonne Pulido was a lot of efficient and professional, thank you.
Jesus S.
5 out of 5
8/26/2025
Excellent job thanks.
Leticia H.
2 out of 5
8/26/2025
I came in for an oil change and mentioned my top left tire had a low pressure alert. Jose said they’d inspect it. Before returning my vehicle, he quoted a good year tire, saying it needed to be completely replaced. This is unlikely, as the tire was at a pressure of 30 when I brought it in, and my tires are Perellis… I declined. When I received my vehicle and was about to leave the parking lot, I realized my tire was completely flat. Jose allowed me leave, knowing full well that I had a completely flat tire. His manager completely denied it and took no accountability whatsoever. They loaded up the ruined tire and we’ve inspected it further. It appears to have been purposely slashed… I live on the far west side. It would not have made it to lee Trevino with damage that severe. Jose was completely reckless and seemed very eager for me to leave. We will never again return to this location. We have purchased several Toyotas and will definitely be sharing this with our peers.
Leroy G.
5 out of 5
8/26/2025
EXCELLENT JOB!!!!
Chelinda R.
5 out of 5
8/26/2025
Gabriel was a true professional. Keep us informed through the process
Johnny C.
5 out of 5
8/26/2025
Thank you for your help.
Victor T.
5 out of 5
8/25/2025
Super helpful amazing service very friendly
Yleana M.
4 out of 5
8/25/2025
PLEASE IF ANYONE FOUBND OR TURNED IN A VERY EXPENSIVE, LARGE NIKON CAMERA, ON SARURDAY AFTERNOON 8/23 POSSIBLY BY THE COFFEE MAKER, CONTACT ME ASAP AT ****-****-xxxx
Nancy V.
5 out of 5
8/25/2025
Excellent service they even wash my car
Sylvia V.
5 out of 5
8/25/2025
The service was excellent and very fast.
Elite G.
5 out of 5
8/25/2025
Great customer service like always
Diana M.
5 out of 5
8/25/2025
Great friendly service and professional.
Roberto S.
5 out of 5
8/24/2025
Great customer service !

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