Service Center

Real Reviews From Verified Customers

Yvette D.
5 out of 5
9/27/2025
Jacob went above and beyond. I am very satisfied. Thank you.
Jesus G.
5 out of 5
9/26/2025
Love the service and attention I receive when servicing my vehicle at Hoy Fox Toyota!
Karen P.
5 out of 5
9/26/2025
You did a wonderful job, as always.
Daniel R.
5 out of 5
9/26/2025
Satisfied with Gabriel’s Service…
Kristina R.
1 out of 5
9/26/2025
I was offered a service recommendation and accepted. However when I picked up my car they told me they didn't know how to perform said service on my vehicle since it had a turbo engine. How do you not know how to service your own vehicle models?!
Theatis S.
2 out of 5
9/26/2025
I brought my vehicle all the way from New Mexico to your dealership for service, only to end up waiting and leaving with nothing completed other than an oil change and tire rotation. This was a complete waste of my time, as I expected a proper inspection and thorough service. What makes this worse is that my tires were inflated to the wrong PSI by your service team, and no one addressed the issue during my visit. I have not added air to these tires myself, so the only people who have touched them are Toyota technicians. At just 15,000 miles, I am now being told I need new tires. This is not only unacceptable but also a serious safety concern. Incorrect tire pressure and premature tire wear put me at risk on the road. I chose to have my vehicle serviced at a Toyota dealership because I trusted in Toyota-certified standards, but this experience fell far short of those expectations. I need an explanation and a resolution—whether that means a full inspection, tire replacement, or reimbursement. Please advise promptly on how this will be addressed.
Anthony M.
1 out of 5
9/26/2025
Took over 2 hours just for oil change!!
Tony R.
5 out of 5
9/26/2025
Avelina kept me informed of the work and cost before anything is done. She is very courteous and friendly person
Pedro C.
5 out of 5
9/26/2025
Your staff was helpful Angel explain the service they did on my vehicle and answer questions we had thank you for a great job
Victor L.
5 out of 5
9/25/2025
Easy process from start to finish
Bryan M.
5 out of 5
9/25/2025
Service excellence!
Fernando J.
5 out of 5
9/25/2025
Gabriel is great Thank you
Yolanda B.
5 out of 5
9/25/2025
Alex is very professional and efficient.He isgoing to get my work done under my warranty. really appreciate his thoroughness.
Jesus E.
5 out of 5
9/25/2025
Thank you. Would like to thank Alexandro Tizcareno for excellent coustomer service. True professional in all aspects.
ABELARDO O.
5 out of 5
9/25/2025
Very good and fast service, also what delicious coffee you have, thank you!!
Victoria V.
5 out of 5
9/25/2025
Gabriel it’s always such a great assesor always has the right answer
Jose L.
5 out of 5
9/25/2025
Great service as usual.
Victor R.
5 out of 5
9/25/2025
Good very satisfied
Nicholas F.
4 out of 5
9/25/2025
I recently had the pleasure of working with Jose at the Fox Toyota service department and I couldn't be more impressed with his professionalism and expertise. From the moment I arrived, Jose greeted me with a warm smile and made me feel right at home. Jose took the time to listen to my concerns about my vehicle and provided me with clear explanations of the work that needed to be done. He went above and beyond to ensure that my car was serviced quickly and efficiently, and he even took the time to answer all of my questions and address any concerns I had. Not only did Jose provide exceptional service, but he also made sure to keep me updated throughout the entire process, giving me peace of mind knowing that my car was in good hands. Overall, I highly recommend Jose at the Fox Toyota service department for anyone in need of reliable and trustworthy car maintenance. His dedication to customer satisfaction and his attention to detail truly set him apart. Thank you, Jose, for your outstanding service!
Franciscan Missionaries.
5 out of 5
9/25/2025
The car runs more smoothly. Thank you for recommending the necessary services. Manuel was very courteous and respectful.

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