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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2781 reviews 67%
4 star 678 reviews 16%
3 star 104 reviews 3%
2 star 315 reviews 8%
1 star 274 reviews 7%
Review Us
Yvonne E.
5 out of 5
12/16/2025
Very satisfied thanh you
Adrian G.
5 out of 5
12/16/2025
Great customer service!
Gabi F.
5 out of 5
12/14/2025
Jose was great from the beginning to end. Attentive and efficient, explained everything thoroughly. Very pleasant and personable. ????
Gerardo B.
2 out of 5
12/14/2025
Estuve esperando por mucho tiempo la confirmación de que mi vehículo estaba listo estuve llamando y es muy difícil poder comunicarse.
Raphel B.
5 out of 5
12/14/2025
Great service by Manny
Carlos P.
5 out of 5
12/13/2025
Muy eselente persona muy amable y supo conprender nuestro problema Dios la bendiga muy amable
Eduardo M.
5 out of 5
12/13/2025
Muy buena atención de parte de la señorita Pulido, muchas .
Cynthia J.
5 out of 5
12/13/2025
Great service
Maria D.
5 out of 5
12/13/2025
Jacob gave us an exelente service
Arturo Antonio.
5 out of 5
12/12/2025
Great professional courteous service, THANK YOU!
Clever M.
5 out of 5
12/12/2025
Gabriel has great customer service. He truly deserves a bonus.
Josefina P.
5 out of 5
12/12/2025
Took exactly the estimated time to finish the job.
Mayela G.
1 out of 5
12/12/2025
My vehicle was done and I was left waiting till I figure it was parked and I went looking for the person who checked me in and asked him and he offered to give me the keys if I didn’t want to wait for the receipt. I told him I needed it and he told me I would have to wait an additional five minutes by then I had been waiting for 2 hours.
Cassandra R.
5 out of 5
12/12/2025
The service was very fast and Manny was super friendly and helpful!
Tone P.
5 out of 5
12/12/2025
Thank you so much, Avelina has been great and patient the both times the truck has come in.
Junzhi D.
4 out of 5
12/12/2025
我对你们的服务非常满意
James S.
4 out of 5
12/12/2025
I had a few things on my vehicle that ineeded - the 20,000 mile service, a manufacturer recall, a new tire and an issue with the driver’s seat. Jose did an excellent job from start to finish. Jose was friendly and had a great attitude. I felt confident that he was taking care of everything and he did.
Gilberto G.
5 out of 5
12/12/2025
Excellent Customer Service.!!
Stephen A.
5 out of 5
12/12/2025
Alexandro made the visit very fast and simple. Explained everything that my car needed and got it done!
Alexander B.
2 out of 5
12/11/2025
Overall the experience was decent. Lackluster in some areas. Most employees there seem like they don't care depending on the vehicle you drive. My car is a little older but still a Toyota and the fact that it took me getting out my car both times just to get service was ridiculous. I watched two ticket writers or advisors walk past me multiple times. And a few just casually having a conversation right next to me. So again I had to go physically inside the building just to get a ticket. My advisor was decent extremely lacking in communication. My vehicle was suppose to be there a day but went into a week and the only communication I had was initiated by me. I honestly will not return to this location nor will I advise friends or family to get service here. I could understand if I spent a few bucks but I spent a few thousand getting my car service to honestly be treated poorly. 10 out of 10 will not return again.

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