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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2919 reviews 66%
4 star 709 reviews 16%
3 star 112 reviews 3%
2 star 350 reviews 8%
1 star 304 reviews 7%
Review Us
Carlos E.
5 out of 5
3/10/2026
I was very satisfied with Alex's knowledge of his explanation about my vehicle's problem. Thank you, Alex!
Emerson P.
4 out of 5
3/10/2026
I appreciate the fact that I’m helped with specifically what my vehicle needs and that is revised in case it needs anything extra.
Oracio G.
4 out of 5
3/10/2026
There was a delay on the parts..and toyota refused to fix the other side of the window trim eventhough its under warranty. Mr. Hernandez treated me with respect and I appreciate that.
Keara T.
2 out of 5
3/10/2026
The advisor was good. I received an oil change, tire rotation and balance. The wheel caps/covers were not put on all the way. Im scared they may come off while I'm driving down the street/highgway. I went to Fox Toyota on Saturday so I didn't have to take off from work, but now I need to take off from work to return to Fox so they can put the caps/covers on properly. They were on properly when I brought it in on Saturday. So there shouldn't be a reason for the service technician not to properly put the back.
Gilbert C.
5 out of 5
3/10/2026
Jose was awesome, helpful, and knowledgeable as always, Thank you, Gilbert C
Ava S.
3 out of 5
3/10/2026
Wish I could have my car serviced At the dealer on Vista Del Sol & Zaragoza
Gerardo S.
1 out of 5
3/9/2026
After arriving home, I parked my vehicle in the garage. On Sunday, when I moved the vehicle to go out, I noticed an oil leak on the garage floor. I lifted the vehicle to inspect the source of the leak and discovered that the oil drain plug was not properly secured. I tightened the plug, and the leak was resolved. Mr. Sanchez Thank you
Armida G.
5 out of 5
3/8/2026
Great service.
Adriana Z.
5 out of 5
3/8/2026
I am very happy with Avelina! She is very approachable, professional, patient, and organized. She's awesome!
Alfredo L.
5 out of 5
3/8/2026
Gabriel Lucero was extremely helpful & gave us great customer service. We were very satisfied with his expertise in keeping us informed on the service done to our vehicle. Thanks again Gilbert Lucero.
Alex G.
1 out of 5
3/8/2026
4 things: 1. The Service Required notification was still enabled. 2. I’m not sure how I can test that the recall was taken care of. 3. I’m not sure why we needed an appointment because the car was not serviced until 45 minutes after the appointment and it didn’t take hardly any time to perform the software update that was supposedly done and a simple tire rotation. 4. Customer service was less than satisfactory.
Manuel V.
5 out of 5
3/8/2026
Mike Torres was a fantastic
Yolanda B.
5 out of 5
3/8/2026
Thanks for being so understanding
Micheal H.
5 out of 5
3/7/2026
Excellant work tks
Mariana Z.
2 out of 5
3/7/2026
Hello I just wanted clarification as to what the maintenance required sign on my car needs where because when I went in for my appointment the paper mentioned no oil change at this time but they always change my oil after 5,000miles and they apply the sticker over on the windshield, this time they simply switched the sticker and no oil change was performed I wanted clarification on what the difference was with this visit. I tried calling on three different occasions but the lady was out of office each time and I left a message with another worker but I still haven’t received a response. I work overnight and so my family assists me with these things, which is why I wanted explanation since I was not present at the time.
Maria L.
5 out of 5
3/7/2026
Alex is very friendly. Great customer service.
Mark M.
1 out of 5
3/7/2026
I checked in at my 7:30 appointment and was told it will take about 3 hours,same thing I was told when the camera was ordered. I figured 3-4 hours because the dealer usually takes longer. No problem. 6 hours laters it was done. Pretty poor service. I don't know where the problem lies, and I don't care. But it was a long wait.
Amalia A.
2 out of 5
3/7/2026
Nunca me habían dado un servicio tan pésimo yeve mi vehículo alas 7 am y me lo entregaron casi alas 4 pm y solo era el servicio regular casi 6 hrs y no tenían listo mi papeleo y no encontraban mis llaves me gustaría cambiar al k me atendió x otra persona mas consiente y responsable y amable x k nisikiera se disculpo y culpo asus empleados x el servicio cuando me atendía Fernando nunca tuve problemas con el servicio siempre en cuanto estaba lista mi troca me yamabapara recogerla y José nisikiera atendió mis llamadas la verdad estoy muy desilusionada x este servicio k me dieron
Elizabeth H.
4 out of 5
3/7/2026
We received a Kindle treatment Thank you Avelina.
Jeannette M.
5 out of 5
3/6/2026
Efficient and timely

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