Service Center

Real Reviews From Verified Customers

Juan L.
5 out of 5
1/20/2026
Thank you Jose!
Mario R.
4 out of 5
1/20/2026
I had a good experience with my Tundra service except to the point I went to pick up the truck. My truck had been at the service department from 730 to 445 the truck was not washed. I had to walk through the carport and parking lot to pick up my own truck. That's when I noticed my truck had not been washed. It's the little things that really matter. Thank you
Waylon H.
5 out of 5
1/20/2026
Gabriel did a fantastic job,he got me in and out very quickly and I truly appreciate that!
Sahaly V.
2 out of 5
1/20/2026
I dropped mu daughter’s vehicle off to have a recall issue performed for her hybrid system, only to be called 40 minutes later to let me know the part wasn’t available and to pick the vehicle up. I feel the service advisor who was assigned should have checked the availability of the part and giving me a courtesy call to reschedule. I live in the Northeast area of El paso and having to drive twice to the eastside was really an inconvenience that could have been avoided with simple call.
Rocio H.
5 out of 5
1/20/2026
Excellent service from Ms. Avelina.
Jaime G.
5 out of 5
1/20/2026
Excelente place keep un the great work
Ray G.
4 out of 5
1/20/2026
Avelina was very attentive and professional. She took care of me the minute I arrived to the shop.She got the ball rolling and had my truck in for service. I was in and out in an hour. Thanks Avelina!
Herman A.
5 out of 5
1/20/2026
None at this time
Angel G.
1 out of 5
1/19/2026
Waited for 4 hours when I was told wait time was 1:30.
Carmen U.
5 out of 5
1/19/2026
Awsome service super fast!
Sandra S.
2 out of 5
1/19/2026
I’d rather talk on the phone
Reynaldo R.
5 out of 5
1/19/2026
Gabe was excellent. Patient and a good listener
Gabriela N.
4 out of 5
1/19/2026
Mr Manny helped alot!
Omar G.
5 out of 5
1/18/2026
Fernie the manager is amazing my service advisor was very informed and helped me with everything I needed. Great experience as always
Erika A.
1 out of 5
1/18/2026
Took way too long for just an oil change
Jose R.
1 out of 5
1/17/2026
Please call me to discuss.
Daniel C.
5 out of 5
1/17/2026
Customer service was great
Eric R.
2 out of 5
1/17/2026
I understand that the service department had a lot of work today. however, I wasn’t told anything about my vehicle and then 3 almost 4 hours after I left I was told that my truck needed an alignment and filter change and at that point it was to late and I wasn’t told anything the entire 3+ hours I was there waiting for my truck. This is concerning because I would have at least gotten my alignment done as that is something that can cause damage over time.
Edith M.
3 out of 5
1/17/2026
Estoy molesta porq ala camioneta no les hicieron nada y cuándo me la entregaron no me comentaron nada solo que ya estaba lista no le quitaron el problema
Marcos R.
4 out of 5
1/17/2026
Am satisfied with the service I received

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