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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2842 reviews 67%
4 star 688 reviews 16%
3 star 105 reviews 2%
2 star 333 reviews 8%
1 star 286 reviews 7%
Review Us
Martin V.
2 out of 5
11/22/2024
Janeth treated me in a friendly and professional manner, however after missing a day of work they informed me late that they didn’t have the parts to repair my vehicle and they didn’t know when they were going to have them, I have waiting for about a year for the truck to be repaired.
Luis A.
5 out of 5
11/22/2024
Gabriel was excellent.
Roberto T.
5 out of 5
11/22/2024
Helpful service!
Jose V.
5 out of 5
11/22/2024
Very professional and on point, will definitely continue to bring my car back! Much appreciated Saul!
Graciela E.
5 out of 5
11/22/2024
Great service
Theodore G.
3 out of 5
11/22/2024
.
Miguel P.
5 out of 5
11/22/2024
Excellent service. Jose was very helpful.
Myriam G.
5 out of 5
11/22/2024
Ashley is always so kind & so helpful!
Humberto C.
2 out of 5
11/21/2024
I had an appointment at 11:15 for an oil change, I got their on time. I left at about 3:15 . It took 4 hours to get an oil change. So I do not understand the purpose of appointments. I should have been told it was a 4 hour wait time. I could have reschedule or taken the shuttle. Big disappointment from loyal customer .
Frances C.
3 out of 5
11/21/2024
Gabriel was excellent. The only thing was my old battery was not returned. I could’ve gotten money back. Toyota double dipped with MY battery. Never got a response back when I insisted to give me back my old battery
Edna C.
4 out of 5
11/21/2024
Thank you for servicing my vehicle.
Abigail G.
5 out of 5
11/21/2024
We were very satisfied with Saul's service! Excellent person
Teresa D.
4 out of 5
11/21/2024
Lots of communication between myself and my service rep, Abi Irrobali! All questions answered. My bill was explained to my total satisfaction. I’ll be coming back to Fox Toyota.
Raul Q.
5 out of 5
11/21/2024
Saul es muy atento y rápido con su trabajo y siempre me aa atendido al 100 gracias
Jose L.
5 out of 5
11/21/2024
Quick easy and very informative. She smiled the whole time and remained friendly!
Maryann C.
3 out of 5
11/21/2024
Don't agree with the high cost of the diagnostic check
Gre D.
5 out of 5
11/21/2024
Excellent experience like always. Mike was very attentive and professional. Hands down one of the best advisors I’ve worked with.
Javier V.
1 out of 5
11/21/2024
What are your prices? Everything is really expensive. $80 to install something that costs $20 and takes less than 1 minute to install? That is ridiculous even for the labor.
Alberto R.
5 out of 5
11/21/2024
The job was well done.
Placido T.
2 out of 5
11/20/2024
I am very unsatisfied, I went the next morning and spoke to the Service Director Joe Labrado he has the details of my concerns and unhappiness with this service and previous ones. In this occasion my car had to stay overnight as I was told that it was locked and the employees that had the keys for the fence left for the day and once again after picking up my car the next morning and staying there for 24 hrs my car still has a light on, the sprinkler fluid light after telling Adrian to please take care of it, I have always received a careless service from him. The Director of service was super nice, professional and listened to my concerns with emphaty. Thanks, Nancy Trevizo.

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