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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2762 reviews 67%
4 star 675 reviews 16%
3 star 103 reviews 2%
2 star 314 reviews 8%
1 star 271 reviews 7%
Review Us
Cynthia A.
4 out of 5
3/28/2026
You guys Avelina is amazing! And also the guys that work servicing the cars I really like the transparency and the hard work Avelina shows every time She waited for me until the very last minute my truck was done I appreciate it Everyone is always really helpful
RODOLFO C.
5 out of 5
3/28/2026
Very good customer service
Julio M.
5 out of 5
3/28/2026
Solo en tiempos hay que mejorar !!!!!1::30 para cambiar una llanta es demasiado para cliente y sobre todo para la conpańia
Victor L.
5 out of 5
3/27/2026
Very professional and excellent customer service Thank you and keep up the good work
Elizabeth F.
5 out of 5
3/27/2026
I really appreciate the car wash afterwards. Thanks Jose for the professional ism
Norma D.
5 out of 5
3/27/2026
Thank you Mike very professional
Ernesto V.
5 out of 5
3/27/2026
Very professional young man and knowledgeable in this explanation about my vehicle. Thanks Mr. Torres
Jorge M.
5 out of 5
3/27/2026
Avelina is awesome. Absolutely love her customer service.
Heather P.
1 out of 5
3/27/2026
WHY… I asked for an OIL CHANGE. Why was my tire changing kit laying in the backend of my my Toyota vehicle??? Why would anyone rotate my tires? I see the charge of $90 for oil change and tire rotation when I had it last in here on April 25th and my odometer was 18903… and it is 22222… YET THE PAPERWORK IN MY HANDS STATES MY odometer is only 20,100. Did you actually service MY vehicle??? At this point I have NO idea!!! I asked to speak to management first thing this morning and no one called me all day.
Norma P.
2 out of 5
3/26/2026
Ever since you worked on my car all of my sensors have been turning on not driving my car will take to you tomorrow morning
Ron D.
1 out of 5
3/26/2026
I have a brand new vehicle with less than 20,000 miles. I came with the complaint of vehicle vibration while braking. This problem began shortly after bringing my vehicle in for its routine maintenance service . I was told that all four rotors were warped. I was told all four rotors were turned and resurfaced. Turning and resurfacing my rotors takes away from my brakes life expectancy. My rotors and brake pads should have been replaced instead of turned since my vehicle is still under warranty.
Joaquin B.
5 out of 5
3/26/2026
I was very satisfied with the service they provided. Thank you.
Mario L.
4 out of 5
3/26/2026
He explain why the problem with the vehicle was very satisfied with the answers I needed to know
Jessica V.
3 out of 5
3/26/2026
I was mostly satisfied with my service however, I was unable to view the report on my phone and when I arrived to pick up my car, the specialist was not available nor an equivalent person. I requested a callback to discuss a noted “red read” on my camber report after alignment and after 5 phone calls and 72 hours of delay, I have not recorded a callback from either Jacob, Mike or the supervisor. The customer service is lacking and that is disappointing.
Benjamin P.
2 out of 5
3/26/2026
I am very satisfied with my service advisor. My dissatisfaction comes from the individuals who performed my oil change..
Amada T.
5 out of 5
3/26/2026
Great customer service, thank you Jacob!
Solution-Focused Mental.
5 out of 5
3/25/2026
Excellent communication and service by the service provider.
Ruben F.
3 out of 5
3/25/2026
Only one thing was not contacted when my vehicle was ready to go maybe shouldn’t have said fully satisfied
Roberto L.
5 out of 5
3/25/2026
Manny always give me a great service
Maria R.
5 out of 5
3/25/2026
Manny is great! Explains everything!

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