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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2838 reviews 67%
4 star 688 reviews 16%
3 star 105 reviews 2%
2 star 332 reviews 8%
1 star 285 reviews 7%
Review Us
Scott S.
5 out of 5
1/12/2025
The technical advisor was excellent. Jorge was his name
Elizabeth R.
5 out of 5
1/12/2025
Yes very satisfied. Very kind and helpful.
Cynthia G.
5 out of 5
1/12/2025
Great job
Lynne N.
2 out of 5
1/12/2025
When customers asked specifically why you raised a 69 service to 800 service. Be prepared to explain. Clearly answer why. If upsetting say so. If recommended say so. If codes requested give them.
Christopher M.
5 out of 5
1/12/2025
Ashley was very professional and extremely helpful. I would be happy to work with her in the future.
Angelica A.
5 out of 5
1/12/2025
Thank you to Hector for being accommodating and allowing me to drop off my truck the day before. Also keeping me posted on services needed and informing me about my warranty.
Ramon S.
5 out of 5
1/12/2025
Loved it
Edward B.
4 out of 5
1/11/2025
Hello I lost a key to my wife’s Prius and found out that it was more involved than “cut me a new key”. I purchased a “key” from Cynthia Ortega. She was very efficient and easy to work with. The next step was the programming of the new key. This is where I met Avelina Pulido. Even though it was freezing cold outside, she greeted me with a big smile. I waited inside and she kept me advised on progress. Expecting 2 hours wait, she expedited it to about 1 1/2 hours since I was waiting at Fox. And the new key worked perfectly. I must say that my visit went as smooth as silk. I especially like Avelina’s demeanor. I told her that I liked the way she does business. “You do business with a smile!” Promote her now! Thanks and will see you again. Edward B
Ana Esther.
5 out of 5
1/11/2025
Thanks
Christina F.
5 out of 5
1/11/2025
Fernando always provides excellent service!!
Lilliann Crystal.
5 out of 5
1/11/2025
Great service, kept me informed during the entire process. Only thing is I can’t use my app, says vehicle is being repaired… how do I reset it?
Bill C.
5 out of 5
1/11/2025
Yes Completely!
Kasco Ventures,.
5 out of 5
1/11/2025
Job well done
Juan H.
5 out of 5
1/11/2025
Excellent service!
Sergio G.
4 out of 5
1/10/2025
I trust the Toyota team to ensure the work is done to professional standards, thus ensuring my Camry will continue to run for many more years. I wish Toyota would send me maintenance coupons on a regular basis, or notify me that they’re available online. The customer is the low man in the financial pile, that credit card surcharge shouldn’t be tacked on to our bill for using such to pay for the services provided. Avelina Yvonne Pulido, my service advisor, is attentive and professional.
Nancy R.
4 out of 5
1/10/2025
Such a relief after talking with Mike Torres, and his advice for the service I needed. Excellent service!!
Jose R.
5 out of 5
1/10/2025
Avelina was very helpful, courteous and friendly.
Cindy Hernandez.
5 out of 5
1/10/2025
Excellent service
Tristan R.
4 out of 5
1/10/2025
Janeth has always been amazing to us! I dropped the car off early today & was seen right away, it took a little less than an hour so I was perfectly fine with waiting!
Sergio C.
4 out of 5
1/10/2025
Exelente atención al cliente gracias ????

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