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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2838 reviews 67%
4 star 688 reviews 16%
3 star 105 reviews 2%
2 star 332 reviews 8%
1 star 285 reviews 7%
Review Us
Joyce D.
4 out of 5
1/25/2025
Fernando is prompt in getting my car serviced in a reasonable time, is courteous, trustworthy, and let's me know what is needed to keep me safe and immediately needed to keep my car in good condition. He also informs me of what will be needed in the future.
Farzad K.
5 out of 5
1/25/2025
Thanks
Ruben H.
5 out of 5
1/25/2025
Mr. Pasillas was extremely courteous and professional. He provided excellent customer service.
Minerva K.
5 out of 5
1/25/2025
Awesome service, thank you!
David G.
4 out of 5
1/25/2025
From the person I spoke with to make the appointment, to the staff member who greeted me when I arrived at the service center, to the friendly shuttle driver, and finally to Mr. Ochoa—everything went smoothly. I truly appreciate your outstanding service.
Georgina I.
5 out of 5
1/25/2025
Thank you all for always providing exceptional customer service.
Rachel M.
4 out of 5
1/25/2025
Hector Helped Me Out A Lot. HE Is Very Professional And Great People Person. He Communicate And Let's You Know Any Updates On Your Car. I Would Be Going To Hector.Hector Helped Me Out A Lot. HE Is Very Professional And Great People Person. He Communicate And Let's You Know Any Updates On Your Car. I Would Be Going To Hector.
Marisela G.
5 out of 5
1/25/2025
The customer service was excellent for the entire process. Thank you!! Michael was excellent.
Felix V.
5 out of 5
1/24/2025
La Señorita Janette fue muy amable y espere ahi el servicio y en menos de 45 minutos terminaron, muchas gracias
Lee T.
2 out of 5
1/24/2025
Please give me a call ****-****-xxxx
Anna S.
4 out of 5
1/24/2025
Service was don
Freddy D.
1 out of 5
1/24/2025
From purchasing my vehicle to service, I feel as though I did not get my money’s worth. I can whole heartedly say that paying for the Toyota Maintenance care package is a waste of money, seeing as I only used it once, and wasn’t even made aware that it only has a short life span when I initially purchased the plan. Additionally, i don’t know many places that do not include an air filter with the oil change, but Hoy Fox is apparently one of those places. At the end of my maintenance visit, what was sent to me, via text, as my total cost differed from what the salesman told me after. How there is a $24 mix up, I do not know. Hoy Fox has done nothing but make me feel that I’m being nickel-and-dimed. Never again will I use Hoy Fox.
Isabel H.
5 out of 5
1/24/2025
Very kind thanks
Brandi W.
4 out of 5
1/24/2025
Mike is always amazing, I never have to worry about long waits when I take my truck to get serviced start to finish I am out the door in under an hour!
Christina F.
5 out of 5
1/24/2025
Thank you
Jesus T.
5 out of 5
1/24/2025
The experience with Avelina Yvonne Pulido was very very Satisfied and very Professional as your employee she’s doing a GREAT JOB, Thank You Very Much and Continue the great Job that you’re Performing, FOX TOYOTA YOU’RE GREAT !!!
Norma G.
5 out of 5
1/24/2025
Thank you Gabriel for your great customer service.
Jorge G.
5 out of 5
1/24/2025
Thank you! Excellent service.
Michael L.
4 out of 5
1/24/2025
Hector is the best there is ????
Ruben L.
5 out of 5
1/24/2025
very satisfied ty

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