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Real Reviews From Verified Customers

Service Center Review Summary

5 star 2817 reviews 67%
4 star 683 reviews 16%
3 star 105 reviews 2%
2 star 328 reviews 8%
1 star 279 reviews 7%
Review Us
Rodrigo D.
5 out of 5
4/22/2025
Greatest service
Noel M.
5 out of 5
4/22/2025
Hector was polite, knowledgeable, professional, and had the job done quickly. We appreciate his patience and kindness.
Rachael A.
4 out of 5
4/22/2025
No Thanks
Elizabeth R.
5 out of 5
4/21/2025
Thanks for washing my truck. Greatly appreciated.
Veronica L.
5 out of 5
4/20/2025
Thank you
Alan B.
5 out of 5
4/20/2025
Saul was awesome.
Laura H.
5 out of 5
4/20/2025
Na
Esther V.
2 out of 5
4/20/2025
I wish you would run the car thru a wash when we take it in for service. It doesn’t have to be detailed, just washed.
Alberto C.
5 out of 5
4/20/2025
Thank you for the service.
Lilia H.
5 out of 5
4/20/2025
Always love the service!
Robert M.
2 out of 5
4/20/2025
We'll tell the Toyota representative when he calls me thank you
Edgar A.
5 out of 5
4/19/2025
José was awesome!
Alfredo L.
5 out of 5
4/19/2025
Excellent service, very satisfied! Thank you
Norma G.
5 out of 5
4/19/2025
Ms. Pulido is very knowledgeable and was very helpful. I was very impressed with her professionalism.
Daniel L.
5 out of 5
4/19/2025
Hector was great keeping me updated on my repairs
Phillip H.
5 out of 5
4/19/2025
Great customer service.
Maria H.
5 out of 5
4/18/2025
Thank you
Jose G.
5 out of 5
4/18/2025
Keep up the good work!
Rosemary M.
1 out of 5
4/18/2025
The low tire pressure light was on when I arrived at the dealership, but nothing was done about it. I also asked if technicians could fix the floor board that has come loose on the driver side by the door, but that was not completed either. I also had scheduled a shuttle to work, but shuttle never arrived until my car service was completed. Very frustrating and disappointing service
Monica G.
2 out of 5
4/18/2025
I brought in my suv because the hatch kept getting stuck. 2 hrs after I dropped off my vehicle, I get an update that the both shocks for the hatch needed to be replaced, but they only had 1 in stock. It will have to be ordered and I will need to came back in. That wasn’t the issue I had concerns with. I had a concern that ‘I need more brake fluid, an alignment done, and my cabin filter needs to be replaced.’ I already got an alignment done 2-3 weeks ago and I’m pretty sure I had the cabin filter replaced at the same time. I was surprised to hear that the ‘engine’ filter was changed out 2-3 weeks ago. My question is, ‘why do I need to have another alignment done???’ Also, I really don’t pay attention to the details on the services done to my suv. I think Im gonna start paying more attention so that I am not scammed to paying for another service that’s not needed.

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