I've had different experiences with other dealerships and services, Art Gonzalez is top notch. Thank you for being passionate, professional and exceptional at what you do, Art Gonzalez.
You have many offices that are not vacant, yet nobody uses their office. I travel a great distance to visit so always wait for service to be complete. There is only a small counter to sit at for me to get computer things done. Please provide a better work area with power for customer's use.
Ivan is very profesional and very helpful with the many questions I may have about my vehicle
He always listens to my concern in the upkeep of my Rx 350. I trust his advice without question. Always very friendly too.
The staff is very courteous. Arturo Gonzalez was polite and answered the questions with knowledge and honesty. Even when there was a waiting time of close to two hours, there is an inviting environment that makes us feel welcomed.
Arturo as usual is an excellent service coordinator. He is personable with excellent communication skills. In my opinion he is such an asset to the Fox team.
Ivan is an excellent service representative!
Arturo is always very professional and friendly. Always delivers excellent service
I took my car to get inspected for the second time for a speaker. I also took it for thel ac not working. Part got ordered and took a week to get there and installed. I took it 1/19/26 and I got it back 1/30/26. Once I got it back the ac worked the speaker work , but the rear window shade was not properly installed when the speaker was put on. Now I have to take it a third time for your techs to do correct again. This type of service is disappointing and frustrating.
Ivan is amazing and always takes care of me and my vehicle
Took my Lexus 460 to get a wheel alignment today and the service department were very professional and were able to fix my wheel alignment issue in less than 2 hours on an already full day of work. Vehicle is working as it should be with no issues to report. Thank you service team.
I appreciate Arturo’s knowledge and courtesy.
Ivan was a lifesaver very efficient and professional
Ivan is exceptional at coordinating our schedules and making sure all our requests are done in a reasonable time frame. He makes the process smooth and easy.
Great Service with Armando! Awesome customer service!
Always great customer service with Art!!! Excellent work and always helpful.
I don’t want to speak to a representative. My only issue was that my car was not washed. When I picket up my car, I no longer had the time to go back and ask for it, but it should’ve been done initially.
Mr. Gonzalez is transparent and trustworthy when it comes to my vehicle services. He is kind and provides reassurance.
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