Iam very satisfied with the service and the attention you do with customers
Amazing service - always!
Was very happy with Art. He’s an asset to your team. Excellent customer service all the time.
Ivan is great, very attentive and great custimer service!
One of the best I have encountered, he's a keeper!
My experience at Lexus has always been positive and pleasant, especially knowing that Arturo Gonzalez is there to care for both my vehicle and my family. He consistently goes above and beyond to ensure my vehicle is safe, reliable, and well maintained. I always feel secure and confident knowing he is taking care of us, and I have never had any issues. His professionalism and dedication truly make a difference.
Ivan provides awesome professional service
Your sales person Ricardo and Ivan from service have provided excellent care. Thank you.
Always satisfied with customer service!
Arturo has always treated me with respect and explained what needed to be done with my car. He is a true professional and a gentleman. Thank you Arturo!
Ivan Duran has come through, again, with top-quality service, providing me with unmatched personal service. Glad I have him as my advisor!
Ivan is the utmost professional who is customer-focused. Thank you, Ivan, for a great job!
I received excellent service from Ivan
Duran
Thank you, Mr. Duran, for the excellent customer service you provided during my recent visit to Lexus of El Paso. Your professionalism, attention to detail, and dedication to customer satisfaction made the experience outstanding. I truly appreciate your assistance and the high level of service from the Lexus team.
Edith Martinez
My SUV was ready 30 minutes prior, ti when I was charge . I had to go tell someone.
Ivan is so kind, courteous and respectful. He's knowledgeable and dedicated! Thank you Ivan.
Very professional. Thank you.
I had issues connecting CarPlay on my car. The representative did not know how to resolve this issue. He said CarPlay was a trial and that I had to pay for it. After I told him that I never had to pay for it, he changed his story a few more times and said that I needed to pay for the service to update the software. When I asked him if he could refer me to someone to help me resolve this issue he just said to Google it. I left dissatisfied because CarPlay is the feature I like the most in my car. I was able to resolve this issue later in my own.
Always an amazing experience and friendly staff
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