Excellent service - Thank you
Great service! Ivan is extremely helpful.
Ivan is a great service advisor,does an amazing job !!!
Ivan is always very nice and professional. Takes his time and goes into detail of service & stays in communication. Amazing service , thank you
Ivan is always helpful and available to answer and assist. He makes my visits easy and positive. Hoy Fox is very lucky to have Ivan working for them.
Ivan was great and provided excellent service.
Great service fast and friendly
Ivan is always super friendly and exceeds my expectations.
I was disappointed that I had to wait one hour for the shuttle. Also, the shuttle wasn’t very clean inside. I previously had an Acura and never had to wait long for the shuttle. At Acura the shuttle was a clean Acura vehicle. I thought I upgraded when I bought a Lexus, but I didn’t feel that way when I waited for and took the shuttle back to work.
I would like to formally commend Arturo for his consistently outstanding service. His exceptional attention to detail and proactive communication regarding my vehicle's status were greatly appreciated.
No reminder about the appointment
Phenomenal customer service! Went above & beyond to ensure customer satisfaction. Art truly fulfilled the message of “At Fox Lexus, we’ll always take care of you.”
Jessica was professional and prompt.
Problem was not fixed but recommendations will be taken into consideration and we will try again.
Expert, courteous and friendly service from
Mr. Ivan Duran and the whole Lexus Service Team.
Highly satisfied!
Wait time when dropping off vehicle for service was way too long.
Jessica is a terrific asset to Hoy-Fox Lexus. She couldn’t have been more competent and professional.
Arturo was very helpful and provided fantastic service. I usually try to avoid the dealership for service but will return because of him.
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