Ivan always very helpful and responsive
Ivan was very accommodating and helpful as always.
Ivan is a real gentleman who does an outstanding job of representing Fox Lexus.
Arturo was very attentive and professional in taking care of me as a customer. He expedited the service and I was able to be on my way. Thank you for a job well done Arturo.
2 hrs for a basic oil change, no one could tell me where my car was. A person literally said “they are trying to find it now” ????
Jessica was very friendly and knowledgeable. The only thing that I didn’t like was the small problem with the mirror was not fixed. The invoice said that it was inspected and found nothing wrong.
Ivan represents every good quality regarding customer service. By far the best service advisor I’ve had the please to work with. Fox service is top tier and with Ivan as an advisor just makes the whole experience much better
Jessica did an excellent job, very professional, restored my trust in the service department.
Jessica was very professional and made the process of servicing our vechicle very simple. She answered all our questions and concerns. Thank you Jessica!
Arturo represented your establishment in a personalized and professional manner. A trait that is both honorable and genuine. He was respectful to my wife in explaining work to be done. Hats off for job well done.
Kept me informed as to what was going on with my vehicle service.
Very poor customer service.
Ms Tonche did not call back after messages were left,
was argumentative with me and failed to tell me everything my vehicle needed.
I decided to pick up my car from Lexus, after 3 weeks of it being there and took it to another service provider.
My vehicle had been serviced at Lexus for 11 years.
I am familiar with them excellent services you provide. That’s one of the reasons we have a LEXUS
Jessica was very knowledgeable, personable and very efficient and competent. Great experience.
They were very polite and courteous!
Always a good explanation of what’s going on with car and recommendations.
I am very happy with Arturo. Very professional a great listener
And personable. Also knowledgeable
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