Great service communication from Ivan... simply great and a wonderful surprise
The attention and service was top notch.
Good job, very satisfied.
Jessica was very professional and provided excellent customer service!
He was very nice to deal with courteous and polite he helped me and got the job done. Would be happy to work with him again.
Jessica was absolutely the best! She was pretty much always available answered all my questions. She even waited for me until I was able to go there after 6 PM to get my car and still after that was showing me things in my Lexus for me to know.???????????? BEST customer service!!!!
Very happy with the performance done on my vehicle. Ivan is a oustanding service advisor and glad to be on his group.A++
My adviser Mr Duran gave me excellent service
Ivan always very helpful and responsive
Ivan was very accommodating and helpful as always.
Ivan is a real gentleman who does an outstanding job of representing Fox Lexus.
Arturo was very attentive and professional in taking care of me as a customer. He expedited the service and I was able to be on my way. Thank you for a job well done Arturo.
2 hrs for a basic oil change, no one could tell me where my car was. A person literally said “they are trying to find it now” ????
Jessica was very friendly and knowledgeable. The only thing that I didn’t like was the small problem with the mirror was not fixed. The invoice said that it was inspected and found nothing wrong.
Ivan represents every good quality regarding customer service. By far the best service advisor I’ve had the please to work with. Fox service is top tier and with Ivan as an advisor just makes the whole experience much better
Jessica did an excellent job, very professional, restored my trust in the service department.
Jessica was very professional and made the process of servicing our vechicle very simple. She answered all our questions and concerns. Thank you Jessica!
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