Arturo’s awesome, he is dedicated in helping his clients.
Hello Mr. Ivan is very focused and ensures all questions are answered and communicates with customer. He is very customer friendly and oriented.
Ivan is amazing, have very good follow up skills, ensures all is done timely!
Excellent customer service
Arturo and his team are awesome ! Also Enrique at the body shop are all so great. I couldn’t find a more wonderful bunch of people. They strive for perfection that strive to make your customers grateful and happy. I will take great care of my beautiful car. When the time comes I will hand it over to you. Until I lose my mind. I hand on. Some days that may happen soon! Thank you very much!
Professional. Eager to please.
Ivan is always so friendly and expedient with the service on my vehicle.
Thank you for going above and beyond to fix this big repeating problem with my car that’s been reoccurring since August 2024.
Ivan is always so courteous!!
Arturo is very professional and knowledgeable. He is very helpful and I really appreciate all he does to help. Keep up the good work! Thanks
Overall, we received satisfactory customer service.
Ivan does an excellent job of representing Lexus of El Paso, his service is equal to the quality of my Lexus!!!
Ivan is always very helpful and professional. He ensure that my vehicle gets serviced in a timely manner and advises me if there's any issues that have occurred. I would consider Ivan to be a invaluable asset to Lexus.
Customer service was Friendly and service was fast.
Ivan is a kind and thoughtful gentleman.
Ivan is very professional and always provides excellent service!!
Mr.Gonzalez is extremely professional. He informed me as to what was done to my car, and what will be needed in the future. I hope I will be able to count on him to consult me on the needs of my car every time i take my car in for service. I seem to have a new consultant every time I take the car in for service. I would like to have the same consultant so that he becomes aware the needs of our car. Thank you for assigning Mr. Gonzalez to us.
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