Service Center

Real Reviews From Verified Customers

Helen M.
5 out of 5
11/6/2025
Great service from Mr. Duran
Frances T.
5 out of 5
11/5/2025
Ivan was professional, courteous, knowledgeable, and just very nice in general. Please please don’t ever change him as my advisor.
Jurido O.
1 out of 5
11/5/2025
I did not receive any call or message when my car was ready to be picked up after maintenance. I had to call in myself to find out it had been ready for a while.
Lorie P.
4 out of 5
11/5/2025
My vehicle has been serviced by Lexus since the date of purchase from Ms. Priegel in 2017 and as a result my vehicle is in superb condition. Thank you for maintaining honest maintenance with good honest people who do an outstanding job on Lexus models.
Katrina T.
2 out of 5
11/5/2025
I called several times and no return calls
Deborah M.
5 out of 5
11/5/2025
Arturo provided excellent service as usual!
Carlo N.
4 out of 5
11/4/2025
My advisor deserves a monetary recognition not just a verbal acknowledgement.
Edgar Z.
5 out of 5
11/4/2025
Great service
Daniel G.
5 out of 5
11/3/2025
My wife took the vehicle and said that they were very polite and was treated very well. Vehicle was done quick She was very please.
Sergio O.
4 out of 5
11/2/2025
Arturo always does an amazing job anytime I have taken the Lexus for service. He is extremely knowledgeable, professional and does his job very efficiently. Hands down the best service advisor I have had at Lexus with the 4 vehicles I have purchased there. Will definitely keep purchasing vehicles at Lexus if I can keep Arturo Gonzalez as my service advisor.
Alexandra G.
5 out of 5
11/2/2025
Mr Duran is excellent! Explained everything clearly ! Thank you
Owin L.
5 out of 5
11/2/2025
Ivan is very professional I appreciate what he and the rest of Lexus team does.
Jackie R.
5 out of 5
11/1/2025
Ashley Angel provided great service! Super satisfied!
Evelia C.
5 out of 5
11/1/2025
Excellent service folks, very professional ????????
Charles W.
5 out of 5
10/31/2025
Ivan, as usual, does a thorough and great job. He's great at his job!
Oscar G.
5 out of 5
10/30/2025
Art kept us updated on our vehicle and was very professional
Teresa F.
5 out of 5
10/30/2025
Art is completely professional, friendly, honest and help. I think you have a terrific employee.
Patricia M.
5 out of 5
10/29/2025
Arturo was great as always!!! Very professional and efficient!!
Michael J.
2 out of 5
10/28/2025
I live in Las Cruces New Mexico it takes me 40 minutes to get to El Paso well I ordered my part of two brand new fobs/keys for my Lexus on Thursday or Friday I was told that they would be ready on Monday they were ready but not cut then they cut them then they had to program them and every step Ashley had to remind them to keep moving it took me 4 and 1/2 hours from 10:30 to about 4:00 to get out of Lexus that's absurd other than that the fobs were exceptionally well and Ashley was a quintessential employee very professional who made everything move along she is a very sharp employee I ask that you please recognize her good people like that don't last around thank you again for your help MJ
Guillermo S.
4 out of 5
10/28/2025
Arturo is fantastic !!!

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