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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1055 reviews 67%
4 star 280 reviews 18%
3 star 50 reviews 3%
2 star 101 reviews 6%
1 star 80 reviews 5%
Review Us
Martha C.
5 out of 5
12/31/2025
Excelente service done in a timely manner. Thank you!
Maricela Z.
2 out of 5
12/31/2025
Did not vacuum or ash vehicle, for a 700 dollar service, that should be done
Miguel G.
5 out of 5
12/29/2025
Ivan was very professional. Gave me an excellent estimate on service time. Service was done in the time frame provided. My vehicle was good to go. Thank you.
Michael D.
5 out of 5
12/28/2025
Ashley was awesome! Every Lexus service agent needs to follow her lead.
Tony R.
5 out of 5
12/28/2025
Ashley provided great service. She is a credit to the company!!
Carlos A.
5 out of 5
12/27/2025
Excelente servicio, excelente atención, una persona, muy dedicada, muy amable, muy atenta MUCHAS GRACIAS POR SU AYUDA !
Miryan C.
5 out of 5
12/27/2025
I’m very satisfied with the service provided by Arturo Gonzalez. He was professional, attentive, and made the entire process smooth and stress free. He took the time to explain everything clearly and ensured my vehicle was well taken care of. Excellent customer service. thank you!
John P.
5 out of 5
12/27/2025
Always appreciate the loner vehicle and the timely service!!
Ana M.
5 out of 5
12/26/2025
Ashley did a fantastic job taking care of my vehicle
Gloria G.
5 out of 5
12/26/2025
The moment I walked in from the moment, I walked out the service was excellent.
Sergio Leon.
3 out of 5
12/24/2025
Excellent service provided by Ashley Ángel. Thank You.
Jose B.
4 out of 5
12/23/2025
I love Arturo. He’s excellent. You all are lucky to have him
Judith C.
5 out of 5
12/23/2025
I’m very satisfied with how my vehicle service was handled by the Fox Lexus dealership. Ashley Angel was knowledgeable, thorough and professional.
Tomas C.
5 out of 5
12/20/2025
Arturo was very professional and courteous during the transaction. I look forward to the next visit to Lexus.
Frank C.
4 out of 5
12/19/2025
Mr. Gonzalez is very knowledgeable and had agreed work done on my vehicle. On another note service call system is not up to par and hung up on me twice while on hold!
Delia V.
3 out of 5
12/19/2025
Like my car, not ready to sell. Thanks.
Norma R.
4 out of 5
12/19/2025
Thanks to Ashley for providing me with the information regarding my plan and the several options of what to do when my oil change plan expires. I really appreciate it her going above and beyond
Beatrice G.
5 out of 5
12/18/2025
I was very pleased to have Ashley Angel as my adviser during this period of repairs to my Lexus. She is an awesome person and a very professional representative of Fox Lexus of El Paso. Thank you!
Cynthia D.
5 out of 5
12/18/2025
Excellent service
Ronald E.
5 out of 5
12/17/2025
Absolutely

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