Excellent service from Mr Arturo González and Lexus.
Have bought or leased 5 Lexus. Love your service is why I keep buying Lexus.
Great service. Somehow they overlooked turning off the “maintained required soon,” display. I’ll take it by when I’m around that area to turn it off. Thanks!
Ashley is an amazing service advisor:
Great service from Mr. Ivan Duran!
Unfortunately my experience with Ivan and his quick service team was a very bad one. With a very basic service requiring a purchase and installation of one tire, a tire rotation, and MPI Ivan and the techs fumbled and lied about it on two separate occasions. Wow. Lying about something to my face twice on something of this nature. So quick to lie instead of doing the job right. What else do they lie about. My guess, most everything.
On a brighter note, my interaction with Arturo was exceptional.
Ashlee is amazing. Extremely customer oriented.
Good job Ashley. She was attentive,Mannerly, and patient. The shuttle driver was very prompt and delightful as well. Please consider a Westside location.
Ivan is always super professional
Best Service I have had in 2 years.
Ivan was excellent. He was very professional and courteous. He made the process feel very smooth. Thank you Ivan.
Ms. Angel was prompt, courteous, and professional. She had my loaner car ready to go. I was in and out in 15 minutes. She called me when my car was ready for pickup. I picked up my car and was out in less than five minutes. The courtesy car wash was nice and the car maintenance seems to be great. Thank you.
Efficient and effective. Arturo knows his job well and is very personable. Can not say enough good things about the guy. Although my car is new he took the time to explain several areas I did not know about the car. Than you.
The service I received from Ivan F Duran was excellent from start to finish! Very knowledgeable and professional.
Arturo has been my service advisor for the past 5 years. He is professional and reliable as can be. He is an asset to the Lexus brand.
Service was much more efficient than it used to be
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