Service Center

Real Reviews From Verified Customers

Patricia H.
5 out of 5
11/25/2025
Excellent service from Mr Arturo González and Lexus.
Judy W.
4 out of 5
11/25/2025
Have bought or leased 5 Lexus. Love your service is why I keep buying Lexus.
Edwardo S.
3 out of 5
11/22/2025
Great service. Somehow they overlooked turning off the “maintained required soon,” display. I’ll take it by when I’m around that area to turn it off. Thanks!
Benjamin P.
5 out of 5
11/22/2025
Ashley is an amazing service advisor:
Zuber M.
5 out of 5
11/22/2025
Great service from Mr. Ivan Duran!
Kim G.
4 out of 5
11/22/2025
Ivan is great
Mina M.
5 out of 5
11/21/2025
Very Very satisfied
Corey W.
2 out of 5
11/20/2025
Unfortunately my experience with Ivan and his quick service team was a very bad one. With a very basic service requiring a purchase and installation of one tire, a tire rotation, and MPI Ivan and the techs fumbled and lied about it on two separate occasions. Wow. Lying about something to my face twice on something of this nature. So quick to lie instead of doing the job right. What else do they lie about. My guess, most everything. On a brighter note, my interaction with Arturo was exceptional.
Theresa B.
5 out of 5
11/20/2025
Ashlee is amazing. Extremely customer oriented.
Carol A.
5 out of 5
11/20/2025
Good job Ashley. She was attentive,Mannerly, and patient. The shuttle driver was very prompt and delightful as well. Please consider a Westside location.
Cheryl L.
5 out of 5
11/20/2025
Ivan is always super professional
Deborah E.
4 out of 5
11/20/2025
Best Service I have had in 2 years.
Sarai G.
5 out of 5
11/19/2025
Ivan was excellent. He was very professional and courteous. He made the process feel very smooth. Thank you Ivan.
Cesar L.
4 out of 5
11/19/2025
Ms. Angel was prompt, courteous, and professional. She had my loaner car ready to go. I was in and out in 15 minutes. She called me when my car was ready for pickup. I picked up my car and was out in less than five minutes. The courtesy car wash was nice and the car maintenance seems to be great. Thank you.
Roque G.
4 out of 5
11/19/2025
Efficient and effective. Arturo knows his job well and is very personable. Can not say enough good things about the guy. Although my car is new he took the time to explain several areas I did not know about the car. Than you.
Sheryl M.
5 out of 5
11/19/2025
Super service and care!
George M.
5 out of 5
11/18/2025
The service I received from Ivan F Duran was excellent from start to finish! Very knowledgeable and professional.
Miki O.
5 out of 5
11/18/2025
Arturo has been my service advisor for the past 5 years. He is professional and reliable as can be. He is an asset to the Lexus brand.
Dave O.
4 out of 5
11/18/2025
Service was much more efficient than it used to be
Enrique Q.
5 out of 5
11/17/2025
Thank you Arturo!

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