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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1011 reviews 69%
4 star 269 reviews 18%
3 star 42 reviews 3%
2 star 84 reviews 6%
1 star 69 reviews 5%
Review Us
Brendan A.
5 out of 5
12/12/2025
Great job.
Rafael M.
5 out of 5
12/11/2025
Ivan is always very efficient and provides the best service!
Sergio V.
5 out of 5
12/11/2025
Ivan was great, really happy with his service.!
Jose L.
5 out of 5
12/11/2025
Thank you
Martha C.
3 out of 5
12/11/2025
I just wanted my navigation system to be fixed but she couldn’t do it
Roger O.
5 out of 5
12/11/2025
Ivan is an exceptional person. He's caring, informative and his communication is on point. I've had many service members since buying my Lexus and he's the only one who has been consistent and willing to assist. He's awesome.. please don't let him go!
Laura J.
5 out of 5
12/11/2025
Great service!
Jasmine R.
5 out of 5
12/11/2025
You’re the best thank you for everything!
Vincent G.
5 out of 5
12/11/2025
Great service
Sam L.
5 out of 5
12/6/2025
Good job, Ivan!
Lisa L.
5 out of 5
12/6/2025
Great customer service
Emilio R.
5 out of 5
12/6/2025
All good satisfied. El Paso Lexus
Michelle M.
4 out of 5
12/6/2025
Ivan is always respectful and professional. When I expressed concern over my service he was helpful and offered to satisfy my service experience. He did help me understand and as usual a good experience at Fox.
Tina R.
5 out of 5
11/26/2025
Ivan always goes above and beyond to make sure I’m taken care of. He’s always professional, helpful and trustworthy. He’s always my “go to guy” for all my car needs! THANK YOU IVAN, YOU’RE THE BEST!!!
Adrian R.
5 out of 5
11/26/2025
Thank you Mr. Duran for a seamless and satisfactory experience.
Annamma P.
5 out of 5
11/26/2025
Very satisfied with him
Abdulkadir C.
2 out of 5
11/26/2025
Everything was fine but We discussed cleaning the vehicle but I received the vehicle dirtier.
Ladonna A.
4 out of 5
11/26/2025
I’m not ready to sell immediately, but am interested to know the value of my 2014 CT 200. Thank you, Ladonna A
Maxine O.
5 out of 5
11/26/2025
Art, Has always gone above being a great service advisor, with his knowledge and going the extra mile. He always considers my inputs and questions and I always walk away as a satisfied customer. I have trusted him with both of my lexus's. He is a keeper!
Isidro L.
5 out of 5
11/25/2025
Ashley was great

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