Jim Shorkey Toyota Auto Repair Service

The wait for an oil change was entirely too long given that I had an appointment

Everyone was helpful, courteous, and professional. Michael, appreciate your patience and a copy of my up to date insurance card

My service advisor was great. She is good at her job.

She was great

David was a friendly and excellent communicator who kept me up to date on the progress of my vehicle.

Always courteous and respectful

Dave was incredible accommodating, professional and knowledgeable.

Service is EXCELLENT

Kate is outstanding.

All good noe

Very professional and fast!

Dave was very professional and explained the solution and the resolution. I appreciate his professionalism and knowledge.

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David is very friendly and helpful. He answered my questions and when the car was done, came and got me. It was a really good experience.

Thank you

Kate was knowledgeable and professional. She provided excellent customer service and represents the company well.

Excellent professional service.

I would give my experience a 3 out of 5. The biggest complaint I have is that Jim Shorkey Toyota didn’t even give me a basic 3 month warranty. This left me with a bad feeling about the car that I was purchasing. I am scratching my head about what service Jim Shorkey actually provided. I have bought other cars from smaller dealers and received better assurances. In my estimation it probably included 4 new tires, an inspection, and a car cleaning. Definitely nice services, but not worth the $5-8k markup from what the former owner was likely paid. Secondarily, we were supposed to be done at the dealer by 11:30 am since we had arrived at 9:15 am. However, due to multiple issues like the license plate not having been removed and the car needing to be better cleaned, we didn’t leave till after 2 pm - not quite the best way to burn a vacation day. I hope time will prove this to be a good purchase, but the experience didn’t leave me with the best impression of Jim Shorkey.

Great 1st service!

Well informed and very friendly associates !