Josh was very professional explaining what was done for the inspection and sent an email showing what he had done and explaining everything in a professional manner. Great Job!
Mr.Mcginley was pleasant and professional. He also showed me how to set my clock! The staff is always efficient and I am always pleased with both the service and timing of same. Also, I am pleased to get appointments for service so quickly.
Mike did a great job providing realistic expectations and timely responses. I look forward to having Mike as my service rep in the future.
Service was quick and efficient and Joshua was friendly
As in the past, Samantha’s service was excellent. We
are so glad she is back at Jim Shorkey and that she is
Our service advisor.
Dave was kind and helped me understand all that was done on my vehicle.
Bill was pleasant, friendly, efficient. He was a pleasure to work with.
Bill was great, he was friendly and thorough and quick with check in and check out. Car was finished quicker than he estimated which was a bonus.
Have always rec’d excellent service and timely updates
I want to thank Josh Rother and everyone at Jim Shorkey Toyota for replacing the headlights in my Toyota Sienna yesterday. I really appreciate Josh’s efforts to “squeeze in” this important service for my van. I’m so glad that I don’t have to drive around Pittsburgh at night with only one functioning headlight! .
Bill was great however I was never told that I would be charged a diagnosis fee. I would have never walked in the door to have my vehicle looked at had I known that there was no chance it would be covered under warranty.
Thank you for squeezing me in to your busy day!
I miss the personal touch of talking to a person about reporting or update on my car but it does make process faster. Also someone forgot to re
set maintenance light after oil change so I had to do it myself
Everything was great except when I got back into my car there was black oil all over the drivers side door. Thankfully I have little kids so I had wipes to get it off enough to get home and clean it better. I would have said something while there but I had both of my children with me.
Loading...
Service Center Directions
Service Center Appointment
Service Center Recommended Dealers
Service Center Apt Thanks
Service Center How It Works
Service Center Review Sort
Social