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Real Reviews From Verified Customers

Service Center Review Summary

5 star 1730 reviews 60%
4 star 617 reviews 21%
3 star 102 reviews 4%
2 star 201 reviews 7%
1 star 220 reviews 8%
Review Us
Elliot D.
5 out of 5
4/22/2025
Well done! Efficient, courteous and on time. Great experience.
Phil W.
1 out of 5
4/22/2025
Weird stuff happening with my warranty, wasn’t able to resolve or get information from the service center. Now I have to call the dealer I bought the vehicle from, and they’re blowing me off not returning my calls or getting me in touch with someone who can resolve the issue.
Dylan K.
2 out of 5
4/22/2025
Not a good experience.
Dominic L.
2 out of 5
4/21/2025
Shuttle service wasn't reliable in the morning
William K.
5 out of 5
4/21/2025
Great service
Erica F.
5 out of 5
4/19/2025
I will always entrust the care of my car to them
Kevin I.
5 out of 5
4/19/2025
Great quality and professional service!
Kenneth J.
5 out of 5
4/19/2025
Very professional, explained the issues concisely clearly.
Joanne M.
5 out of 5
4/19/2025
Bill was friendly and efficient
Kang W.
4 out of 5
4/19/2025
Joshua is awesome!!!
Debra B.
4 out of 5
4/19/2025
Also happy with the mechanic
Susanne O.
5 out of 5
4/19/2025
Kate was very patient either me and answered all of my questions. She gets 5 stars in my book. I really appreciate her help in navigating this visit. She was great!
Michael L.
5 out of 5
4/19/2025
Thanks Mike for all the help
Mark T.
5 out of 5
4/18/2025
Mike is awesome
Henry F.
5 out of 5
4/18/2025
Two thumbs up!
Lourdes R.
5 out of 5
4/18/2025
Great service, car got repaired quickly. David was very informative on the phone. I will be back again
TONI S.
5 out of 5
4/18/2025
Kate was terrific very responsive
Anthony T.
4 out of 5
4/18/2025
Kate did a great job. However in my previous experience with dealerships , they return the vehicles after a car wash.
Alan K.
4 out of 5
4/18/2025
We have had both of our Highlander serviced by Davis Toyota, North Hills Toyota, and Jim Shorkey exclusively for 18 plus years. We plan to continue that record.
Evelyn A.
4 out of 5
4/17/2025
Your employees should be commended for their excellent service. I haven’t noticed anyone ever being unkind to any person asking questions or being impatient to leave. I’ve recommended Toyota cars and your great service department to many people.

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